Team Leader- EOI

Team Leader- EOI

Newcastle upon Tyne Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate a team of Employment Specialists to support jobseekers into employment.
  • Company: Join Reed in Partnership, a company dedicated to making a positive impact in the community.
  • Benefits: Enjoy flexible working hours, 25 days annual leave, and professional development opportunities.
  • Why this job: Make a real difference in people's lives while thriving in a collaborative and supportive culture.
  • Qualifications: Previous management experience and strong people skills are essential; A-Levels or equivalent required.
  • Other info: This is an expression of interest for future roles, with recruitment starting soon.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

Do you pride yourself on your ability to lead and motivate a team?

Do you possess great people management skills and a passion for driving performance?

Then consider the role of a Team Leader?at?Reed in Partnership!

Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible.

What is this role about?

A Team Leader leads a team of Employment Specialists in the provision of services to support caseloads of jobseekers into employment. The role is responsible for managing the performance, productivity and wellbeing of this team and supports the team through observation, coaching and development to exceed their targets; resolving escalated complaints; ensuring the maintenance of key relationships with partners and timely reporting of key performance indicators (KPI's).

Just some of your day-to-day responsibilities will include:

People Motivation, Coaching and Development

The Team Leader ensures the smooth running and productive dynamics of the team by acting as a lynchpin between all key roles involved in the participant journey towards sustained employment.?

Performance Management and Delivery

A Team Leader manages the team to focus on all elements of the participant journey to sustainable employment, identifying and overcoming blocks, obstacle or inefficiencies in the process through observation and analysis, ensuring that performance targets are exceeded.??

External Relationships and Stakeholder Management

A Team Leader ensures that their team maintains constructive and effective internal relationships with other functions and departments and a positive set of relationships with fund holders, referral sources, partner organisations and political stakeholders in the wider community.?

Finance and Facilities

A Team Leader is responsible for ensuring the financial resources and facilities of their office are maintained in good order.?

Quality and Continuous Improvement

A Team Leader contributes constructively to the overall development of our service delivery, suggesting and making improvements continually to enhance productivity, the customer service experience and the quality of our claims and participant outcomes.?

What's in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

  • 25 days annual leave (pro-rata for part time) plus statutory bank holidays
  • Reed Pension Scheme
  • Award Winning Management & Leadership training
  • Professional & Personal Development Funds
  • Bi-annual pay reviews
  • Plus much more that can be found on our website
  • With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with:

  • Previous direct line management of a team
  • Experience in a sales, customer service or recruitment industry
  • Track record of working and achieving targets personally as well as managing team targets
  • Experience in people management including training, coaching, performance management and recruitment.
  • Strong administration and IT skills
  • Assertiveness, Resilience and good Decision making skills
  • A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
  • GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.

Desirable criteria:

  • Fluency in more than one language

Team Leader- EOI employer: Reed Talent Solutions

Reed in Partnership is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a supportive work culture where collaboration and continuous improvement are at the forefront. With generous benefits including 25 days annual leave, professional development funds, and award-winning training, team leaders can thrive in their roles while making a meaningful impact on the local community. This position not only provides flexibility and competitive pay but also fosters an environment where your leadership skills can shine and contribute to the success of jobseekers.
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Contact Detail:

Reed Talent Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader- EOI

✨Tip Number 1

Showcase your leadership skills in any previous roles you've held. Be ready to discuss specific examples where you successfully motivated a team or resolved conflicts, as this will demonstrate your capability to lead effectively.

✨Tip Number 2

Familiarise yourself with the key performance indicators (KPIs) relevant to the role. Understanding how to measure success in a team setting will help you articulate your approach to performance management during discussions.

✨Tip Number 3

Network with professionals in the employment services sector. Engaging with others who have experience in similar roles can provide insights and potentially valuable connections that may assist you in the application process.

✨Tip Number 4

Research Reed in Partnership's values and culture. Being able to align your personal values with those of the company will not only help you stand out but also show your genuine interest in becoming part of their team.

We think you need these skills to ace Team Leader- EOI

People Management
Coaching and Development
Performance Management
Stakeholder Management
Relationship Building
Analytical Skills
Problem-Solving Skills
Sales Experience
Customer Service Skills
Recruitment Experience
Assertiveness
Resilience
Decision-Making Skills
Strong Administration Skills
IT Proficiency

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Reed in Partnership. Highlight your leadership and people management skills in your application.

Tailor Your CV: Customise your CV to reflect your experience in managing teams, achieving targets, and your ability to motivate others. Use specific examples that demonstrate your success in similar roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for leading teams and driving performance. Mention how your values align with those of Reed in Partnership and express your enthusiasm for contributing to the local community.

Highlight Relevant Skills: In your application, emphasise your skills in coaching, performance management, and stakeholder relationships. Provide concrete examples of how you've successfully managed teams and improved productivity in previous roles.

How to prepare for a job interview at Reed Talent Solutions

✨Showcase Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team, highlighting how you motivated them to achieve their targets.

✨Emphasise People Management Experience

Make sure to discuss your experience in people management, including training and coaching. Be ready to share specific instances where you helped team members improve their performance or resolve conflicts.

✨Understand the Company Values

Familiarise yourself with Reed in Partnership's values of fairness, ownership, and collaboration. During the interview, align your answers with these values to show that you are a good cultural fit for the organisation.

✨Prepare for Performance Management Questions

Expect questions related to performance management and delivery. Think about how you've previously identified and overcome obstacles in achieving targets, and be prepared to discuss your approach to maintaining high performance within a team.

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