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- Tasks: Support jobseekers with tailored guidance and connect them to local employers.
- Company: Reed in Partnership, dedicated to transforming lives through employment support.
- Benefits: Generous salary, flexible hours, training opportunities, and 25 days annual leave.
- Why this job: Make a real difference by helping others fulfil their potential and find sustainable work.
- Qualifications: Experience in customer-facing roles and coaching skills; A-Levels or equivalent required.
- Other info: Join a supportive team that values fairness, openness, and collaboration.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Employment Adviser at Reed in Partnership!
Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce.
What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role.
Just some of your day-to-day responsibilities will include:
- Taking Ownership
- Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment.
- Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development.
- Meeting and exceeding performance targets and Key Performance Indicators (KPIs).
Working Together
- Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work.
- Engaging with local employers to identify job opportunities.
- Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges.
- Promoting the Restart Scheme within the community, raising awareness of its benefits and impact.
Being Fair, Open, and Honest
- Providing inclusive support and advice to people from all backgrounds.
What’s in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:
- 25 days annual leave (pro-rata for part time) plus statutory bank holidays
- Reed Pension Scheme
- Award Winning Management & Leadership training
- Professional & Personal Development Funds
- Bi-annual pay reviews
- Plus much more that can be found on our website.
The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together - guide everything we do. Join us in delivering services that make a real difference.
To be successful in this role, we are looking for someone with:
- Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities.
- Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Sales).
- Experience of working in a fast paced, performance target driven environment.
- Willingness to travel locally (e.g. to meet customers/employers).
- A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
- GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents.
Desirable Criteria:
- Fluency in more than one language.
Employment Adviser in North East employer: Reed Talent Solutions
Contact Detail:
Reed Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Adviser in North East
✨Tip Number 1
Get your networking game on! Connect with people in the industry, attend local job fairs, and don’t be shy about reaching out to potential employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you get comfortable with common questions and boost your confidence. Remember, we want you to shine!
✨Tip Number 3
Tailor your approach! When you’re meeting with jobseekers or employers, make sure to highlight how your skills align with their needs. We’re all about making those connections, so show them why you’re the perfect fit!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great way to build those relationships we value so much!
We think you need these skills to ace Employment Adviser in North East
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how you can make a genuine positive impact on our participants' lives, so share any relevant experiences that highlight your commitment to this cause.
Tailor Your CV: Make sure your CV is tailored to the Employment Adviser role. Highlight your coaching and mentoring experience, as well as any customer-facing roles you've had. We love seeing how your skills align with what we do at Reed in Partnership!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate honesty and clarity, so make it easy for us to see why you're the right fit for the job.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details about the position and our values there.
How to prepare for a job interview at Reed Talent Solutions
✨Know Your Stuff
Before the interview, make sure you understand Reed in Partnership's mission and values. Familiarise yourself with the Restart Scheme and how it helps jobseekers. This will show your passion for making a difference and your commitment to the role.
✨Showcase Your Experience
Prepare specific examples from your past work or social activities that demonstrate your coaching, mentoring, and customer service skills. Think about times when you've successfully influenced someone or helped them overcome challenges, as this aligns perfectly with the Employment Adviser role.
✨Practice Makes Perfect
Rehearse common interview questions related to the role, such as how you would support a long-term unemployed jobseeker. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, performance targets, or the types of challenges participants face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.