Employment Specialist - EOI

Employment Specialist - EOI

Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support individuals with barriers to employment through coaching and training.
  • Company: Join Reed in Partnership, a company dedicated to making a positive community impact.
  • Benefits: Enjoy flexible hours, 25 days leave, and professional development opportunities.
  • Why this job: Make a real difference in people's lives while working in a supportive and collaborative culture.
  • Qualifications: Experience in customer service and working with individuals with disabilities is essential.
  • Other info: This is an expression of interest; formal recruitment will begin soon.

The predicted salary is between 30000 - 42000 £ per year.

Do you have experience working in a customer facing environment? Do you have experience working with individuals with disabilities and/or mental health issues? Then consider the role of Employment Specialist at Reed in Partnership!

Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible.

What is this role about? An Employment Specialist will manage a caseload of Participants, primarily made up of individuals with complex barriers to finding or sustaining employment, including those with a disability or health condition. An Employment Specialist will use a variety of techniques including effective diagnosis, individual coaching and training, action planning and Health & Wellbeing Support to provide intensive personal employment support and achieve sustainable employment.

Just some of your day-to-day responsibilities will include:

  • Attraction & Enlisting
  • Engagement & Diagnosis
  • Participant Progression
  • Training Delivery
  • Employer Vacancy Development
  • In Work Support
  • Administration & Quality

What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

  • 25 days annual leave (pro-rata for part time) plus statutory bank holidays
  • Professional & Personal Development Funds
  • Bi-annual pay reviews
  • Plus much more that can be found on our website

With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with:

  • Experience of working in a customer facing environment, e.g. Customer Services Assistant, Retail Assistant
  • Practical experience of working directly with people with moderate to severe disabilities and/or mental health issues, preferably in the field of employment related services, and with a proven track record of personally delivering recognised outcomes
  • Experience of working in a performance target driven environment. Examples of such experience may include working as an Employment Specialist on a similar contract, being a Recruitment Consultant or experience of Business Development roles, sales targets in a retail business or call centre etc.
  • A minimum of 2 A-Levels or an equivalent Level 3 Diploma
  • GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage

Employment Specialist - EOI employer: Reed Talent Solutions

Reed in Partnership is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee development and job satisfaction. With flexible working schedules, generous annual leave, and opportunities for professional growth, you will have the chance to make a meaningful impact in the community while working alongside dedicated colleagues who share a commitment to fairness and teamwork.
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Contact Detail:

Reed Talent Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Employment Specialist - EOI

✨Tip Number 1

Familiarise yourself with the specific challenges faced by individuals with disabilities and mental health issues. Understanding these barriers will help you demonstrate your empathy and ability to provide tailored support during interviews.

✨Tip Number 2

Network with professionals in the employment services sector. Attend relevant workshops or seminars to connect with others who work in similar roles, as this can lead to valuable insights and potential referrals.

✨Tip Number 3

Prepare to discuss your experience in customer-facing roles and how it relates to supporting individuals with complex barriers. Be ready to share specific examples of how you've successfully engaged and supported clients in the past.

✨Tip Number 4

Stay updated on best practices in employment support and coaching techniques. This knowledge will not only enhance your interview performance but also show your commitment to professional development in this field.

We think you need these skills to ace Employment Specialist - EOI

Customer Service Skills
Experience with Disabilities
Coaching and Training Skills
Action Planning
Health & Wellbeing Support
Engagement Techniques
Performance Target Management
Communication Skills
Problem-Solving Skills
Administrative Skills
Quality Assurance
Empathy and Understanding
Networking Skills
Flexibility and Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Employment Specialist position. Understand the key responsibilities and required skills, especially those related to working with individuals with disabilities and mental health issues.

Tailor Your CV: Customise your CV to highlight relevant experience in customer-facing roles and any specific work with individuals facing employment barriers. Use keywords from the job description to ensure your CV aligns with what the employer is looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by individuals with disabilities. Include specific examples of how you've successfully supported similar individuals in the past.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at Reed Talent Solutions

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of an Employment Specialist. Be prepared to discuss how your experience aligns with managing a caseload of participants, especially those with complex barriers.

✨Showcase Relevant Experience

Highlight your experience working in customer-facing roles and with individuals with disabilities or mental health issues. Prepare specific examples that demonstrate your ability to provide support and achieve positive outcomes.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and approach to coaching and training. Think about past situations where you successfully helped someone overcome challenges in finding employment.

✨Emphasise Your Values

Reed in Partnership values fairness, honesty, and collaboration. Be ready to discuss how you embody these values in your work and how they influence your interactions with participants and colleagues.

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