At a Glance
- Tasks: Support jobseekers in finding employment and engage with local employers.
- Company: Reed in Partnership, dedicated to making a positive community impact.
- Benefits: Generous salary, flexible hours, training, and 25 days annual leave.
- Other info: Collaborative culture with excellent career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about making a difference and helping others?
Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?
Then consider the role of Employment Adviser at Reed in Partnership!
What is the role about?
Employment Advisers are the front line of Reed in Partnership. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefits of our service. Our participants are the lifeblood of our business, and providing them with an excellent service is at the very core of the Employment Adviser role.
Just some of your day-to-day responsibilities will include:
- Meeting with jobseekers, identifying any challenges and barriers with finding employment
- Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
- Supporting jobseekers with CV writing and job application process
- Liaising with employers to identify any employment opportunities for the jobseekers
- Outreach work - promoting Reed in Partnership within the local community
Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of working
What\'s in it for you?
A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:
- 25 days annual leave (pro-rata for part time) plus statutory bank holidays
- Reed Pension Scheme
- Award Winning Management & Leadership training
- Professional & Personal Development Funds
- Bi-annual pay reviews
- Plus much more that can be found on our website
- With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.
At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together.
To be successful in this role, we are looking for someone with:
- Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities
- Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
- Experience of working in a performance target driven environment
- Willingness to travel locally (e.g. to meet customers/employers).
A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents.
Desirable criteria:
- Fluency in more than one language
We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.
Employment Adviser in Spennymoor employer: Reed Talent Solutions
Reed in Partnership is an exceptional employer dedicated to making a positive impact in the community through the role of Employment Adviser. With a strong focus on employee development, we offer generous benefits including 25 days annual leave, flexible working schedules, and award-winning training programmes, all within a collaborative and supportive work culture that values fairness and teamwork. Join us to not only advance your career but also to play a vital role in transforming the lives of jobseekers in your local area.
StudySmarter Expert Advice🤫
We think this is how you could land Employment Adviser in Spennymoor
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend local events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Employment Adviser role!
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock interviews with friends or family. This will help you get comfortable talking about your experience and how it relates to supporting jobseekers. Plus, it’s a great way to boost your confidence!
✨Tip Number 3
Show your passion! When you’re chatting with potential employers, make sure to express your genuine interest in helping others. Share stories about how you've made a difference in previous roles – it’ll show them you’re the right fit for the Employment Adviser position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and our company values, which can help you tailor your approach.
We think you need these skills to ace Employment Adviser in Spennymoor
Some tips for your application 🫡
Show Your Passion:Make sure to express your passion for helping others in your application. We want to see that you genuinely care about making a difference in people's lives, especially when it comes to supporting jobseekers.
Tailor Your CV:Customise your CV to highlight relevant experience, especially in customer-facing roles. We love seeing how your past experiences align with the responsibilities of an Employment Adviser, so don’t hold back!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Reed Talent Solutions
✨Know Your Participants
Before the interview, take some time to understand the challenges jobseekers face. Familiarise yourself with common barriers to employment and think about how you can support them. This will show your passion for making a difference and help you connect with the interviewers.
✨Showcase Your Empathy
During the interview, be ready to share examples of how you've built rapport and motivated others in previous roles. Use specific stories that highlight your coaching or mentoring experience, as this is key to the Employment Adviser role.
✨Demonstrate Your Customer Service Skills
Since this role is all about putting the customer first, prepare to discuss your experience in customer-facing environments. Think of situations where you went above and beyond to help someone, and be ready to explain how that relates to supporting jobseekers.
✨Research Reed in Partnership
Make sure you know the values and mission of Reed in Partnership. Understanding their commitment to fairness, honesty, and collaboration will help you align your answers with their culture, showing that you're a great fit for the team.
