At a Glance
- Tasks: Support jobseekers in finding and sustaining employment while engaging with local employers.
- Company: Reed in Partnership is dedicated to making a positive impact in local communities.
- Benefits: Enjoy flexible working hours, 25 days annual leave, and professional development opportunities.
- Other info: Fluency in multiple languages is a plus; we promote inclusivity and diversity.
- Why this job: Make a real difference in people's lives while working in a supportive and collaborative culture.
- Qualifications: Minimum of 2 A-Levels or equivalent, plus experience in customer-facing roles.
The predicted salary is between 28800 - 43200 Β£ per year.
Job Description
Are you passionate about making a difference and helping others?
Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?
Then consider the role of Employment Adviser at Reed in Partnership!
What is the role about?
Employment Advisers are the front line of Reed in Partnership. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefits of our service. Our participants are the lifeblood of our business, and providing them with an excellent service is at the very core of the Employment Adviser role.?
Just some of your day-to-day responsibilities will include:
Meeting with jobseekers, identifying any challenges and barriers with finding employment
Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
Supporting jobseekers with CV writing and job application process
Liaising with employers to identify any employment opportunities for the jobseekers
Outreach work - promoting Reed in Partnership within the local community
Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of working
What's in it for you?
A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:
25 days annual leave (pro-rata for part time) plus statutory bank holidays
Reed Pension Scheme
Award Winning Management & Leadership training
Professional & Personal Development Funds
Bi-annual pay reviews
Plus much more that can be found?on our website
With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.
At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together.
To be successful in this role, we are looking for someone with:
Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities
Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
Experience of working in a performance target driven environment
Willingness to travel locally (e.g. to meet customers/employers).
A minimum of 2 A-Levels or an equivalent Level 3 Diploma.?GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.?OR International Equivalents.
Desirable criteria:
Fluency in more than one language
We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.
Employment Adviser in Kingston upon Thames employer: Reed Talent Solutions
Reed in Partnership is an exceptional employer dedicated to making a positive impact in the community through the role of Employment Adviser. With a strong focus on employee development, we offer generous benefits including 25 days annual leave, award-winning training, and a collaborative work culture that values fairness and teamwork. Join us to not only advance your career but also to play a vital role in transforming the lives of jobseekers in your local area.
StudySmarter Expert Adviceπ€«
We think this is how you could land Employment Adviser in Kingston upon Thames
β¨Tip Number 1
Familiarise yourself with the local job market and the specific challenges jobseekers face in your area. This knowledge will help you engage effectively with participants and demonstrate your understanding during interviews.
β¨Tip Number 2
Showcase your coaching and mentoring skills through real-life examples. Prepare to discuss situations where you've motivated others or helped them overcome obstacles, as this is crucial for the Employment Adviser role.
β¨Tip Number 3
Network with professionals in the employment support sector. Attend local events or workshops to connect with others who share your passion for helping jobseekers, which can provide valuable insights and potential referrals.
β¨Tip Number 4
Demonstrate your commitment to continuous learning by engaging in relevant training or volunteer work. This not only enhances your skills but also shows your dedication to making a positive impact in the community.
We think you need these skills to ace Employment Adviser in Kingston upon Thames
Some tips for your application π«‘
Understand the Role:Read the job description thoroughly to understand the key responsibilities and skills required for the Employment Adviser position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience:In your CV and cover letter, emphasise any previous experience in customer-facing roles, coaching, or mentoring. Use specific examples to demonstrate your ability to motivate and influence others.
Craft a Compelling Cover Letter:Write a personalised cover letter that reflects your passion for helping others and your understanding of the role. Mention how you can contribute to the local community and support jobseekers effectively.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Reed Talent Solutions
β¨Show Your Passion for Helping Others
As an Employment Adviser, your role revolves around supporting jobseekers. Make sure to express your genuine passion for helping others during the interview. Share personal stories or experiences that highlight your commitment to making a positive impact in people's lives.
β¨Demonstrate Empathy and Rapport-Building Skills
Building rapport with jobseekers is crucial. Prepare examples of how you've successfully connected with individuals in previous roles. Highlight your ability to listen actively and understand their challenges, as this will showcase your empathy and interpersonal skills.
β¨Highlight Relevant Experience
Make sure to discuss any experience you have in customer-facing roles, especially in environments like hospitality or social care. Be specific about how these experiences have equipped you with the skills needed to support jobseekers effectively.
β¨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and influencing skills. Think about potential challenges jobseekers might face and how you would address them. This preparation will demonstrate your readiness for the role and your ability to think on your feet.