At a Glance
- Tasks: Support jobseekers in finding and sustaining employment while engaging with local employers.
- Company: Reed in Partnership is dedicated to making a positive impact in local communities.
- Benefits: Enjoy flexible working hours, 25 days annual leave, and professional development opportunities.
- Other info: Join a team that values fairness, honesty, and teamwork in every action.
- Why this job: Make a real difference in people's lives while working in a supportive and collaborative culture.
- Qualifications: 2 A-Levels or equivalent, plus strong communication skills and customer service experience required.
The predicted salary is between 28800 - 48000 £ per year.
Job Description
Are you passionate about making a difference and helping others?
Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?
Then consider the role of Employment Adviser at Reed in Partnership!
What is the role about?
Employment Advisers are the front line of Reed in Partnership. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefits of our service. Our participants are the lifeblood of our business, and providing them with an excellent service is at the very core of the Employment Adviser role.
Just some of your day-to-day responsibilities will include:
- Meeting with jobseekers, identifying any challenges and barriers with finding employment
- Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
- Supporting jobseekers with CV writing and job application process
- Liaising with employers to identify any employment opportunities for the jobseekers
- Outreach work - promoting Reed in Partnership within the local community
Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of working
What's in it for you?
A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:
- 25 days annual leave (pro-rata for part time) plus statutory bank holidays
- Reed Pension Scheme
- Award Winning Management & Leadership training
- Professional & Personal Development Funds
- Bi-annual pay reviews
- Plus much more that can be found on our website
- With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.
At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together.
To be successful in this role, we are looking for someone with:
- Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities
- Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
- Experience of working in a performance target driven environment
- Willingness to travel locally (e.g. to meet customers/employers).
- A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
- GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.
Employment Adviser in Truro employer: Reed Talent Solutions
Reed in Partnership is an exceptional employer that prioritises the well-being and development of its employees while making a significant impact in the local community. With a strong focus on training, progression opportunities, and a collaborative work culture, employees enjoy a generous benefits package including 25 days annual leave and bi-annual pay reviews. Join us as an Employment Adviser and experience the satisfaction of helping others while working in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Employment Adviser in Truro
✨Tip Number 1
Familiarise yourself with the local job market and community needs. Understanding the specific challenges jobseekers face in your area will help you connect better with them and demonstrate your commitment to making a difference.
✨Tip Number 2
Network with local employers and community organisations. Building relationships with these stakeholders can provide you with valuable insights into available job opportunities and the skills employers are looking for.
✨Tip Number 3
Showcase your coaching and mentoring skills in your interactions. Whether through volunteering or previous roles, highlight experiences where you've successfully motivated others, as this is crucial for the Employment Adviser role.
✨Tip Number 4
Prepare to discuss your approach to overcoming barriers faced by jobseekers. Think of specific examples from your past experiences that demonstrate your empathy and problem-solving abilities, as these will be key in your role.
We think you need these skills to ace Employment Adviser in Truro
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service, coaching, and mentoring. Use specific examples that demonstrate your ability to support jobseekers and engage with employers.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for helping others and your understanding of the Employment Adviser role. Mention how your skills align with the company's values and the impact you hope to make in the community.
Showcase Relevant Skills:In your application, emphasise your persuasion and influencing skills. Provide examples from previous roles where you've successfully motivated individuals or groups, particularly in a customer-facing environment.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Reed Talent Solutions
✨Show Your Passion for Helping Others
As an Employment Adviser, your role revolves around supporting jobseekers. Make sure to express your genuine passion for helping others during the interview. Share personal stories or experiences that highlight your commitment to making a positive impact in people's lives.
✨Demonstrate Your Coaching Skills
Since the role requires coaching and mentoring, be prepared to discuss specific examples of how you've successfully guided others in the past. Highlight any relevant experiences where you motivated individuals to overcome challenges and achieve their goals.
✨Understand the Local Community
Research the local community and its employment landscape before the interview. Being knowledgeable about local employers and the types of jobs available will show your dedication to the role and your ability to connect jobseekers with opportunities.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and interpersonal skills. Practice responding to situations where you need to build rapport with a jobseeker or handle a challenging case. This will demonstrate your ability to think on your feet and provide excellent service.
