Senior Commercial Manager Digital & Programmes in Bedford

Join us at the Money and Pensions Service (MaPS) as a Senior Commercial Manager. This role offers you the chance to make a significant impact by providing full-cycle commercial support for digital and outsourced services, ensuring compliant sourcing, effective contract management, and delivering value for money across key programmes. You’ll lead on sourcing strategies, negotiate commercial agreements, and manage stakeholder relationships to enable successful delivery of services that improve financial wellbeing for people across the UK.

The Senior Commercial Manager will report directly to the Commercial Lead and will manage one Commercial Manager within a sub-team of six permanent staff embedded in programme teams. In this role, you will be responsible for:

• Team Management – Manage day-to-day activity and monitor performance against objectives, keep the Commercial Lead/Director fully informed and escalate issues promptly.
• Sourcing – Identify suitable frameworks and approaches for sourcing digital, cloud-based, and professional services requirements; recommend best routes to market and run compliant award procedures at pace; complete governance processes effectively.
• Commercial Contract Management – Manage contractual changes, ensuring adherence to processes and accurate cost models; conduct financial negotiations for contract changes, maintaining commercial advantage; review and amend contract documents, including service level agreements and statements of work; engage and manage stakeholders throughout the process.

You will need to demonstrate the following skills and experience:

• MCIPS or equivalent (e.g., IACCM/WCC) or relevant experience/accreditation.
• Solid public sector commercial experience, including use of frameworks.
• Proven ability to work effectively with service delivery teams and project managers.
• Strong experience in senior-level commercial management (ideally 5–10 years).
• Ability to run or supervise compliant sourcing activity at pace without procurement risk.

The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.

At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values:

• Caring – We care about our colleagues and the people whose lives we are here to transform.
• Connecting – We will transform lives through our ability to make positive connections.
• Transforming – We are committed to transforming lives and making a positive societal impact.

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.” Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.

What We Offer

• Generous Annual Leave – 30 days plus Bank Holidays
• Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
• Interest-free loan for season tickets for buses and trains
• Cycle to work Scheme
• Subsidised eye tests & flu jabs
• Life assurance scheme
• Give as you earn scheme
• Employee assistance programme (EAP)
• PAM Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers

At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.

If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

Job Reference: MaPS00947

Close Date: 21/12/25