Commercial Manager Digital & Programmes in Bedford

Role Overview

The Commercial Manager will report directly to the Senior Commercial Manager. In this role, you will be responsible for providing full-cycle commercial support for digital and outsourced services, ensuring compliant sourcing, effective contract management, and delivering value for money across key programmes. You’ll help shape sourcing strategies, negotiate commercial agreements, and manage stakeholder relationships to enable successful delivery of services that improve financial wellbeing for people across the UK. You’ll be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing.

Key Responsibilities

• Sourcing: Identify suitable frameworks and approaches for sourcing digital, cloud-based, and professional services requirements. Recommend best routes to market and run compliant award procedures at pace. Complete governance processes effectively.
• Commercial Contract Management: Manage contractual changes, ensuring adherence to processes and accurate cost models. Conduct financial negotiations for contract changes, maintaining commercial advantage. Review and amend contract documents, including service level agreements and statements of work. Engage and manage stakeholders throughout the process.

Experience and Skills

You will need to demonstrate the following skills and experience:

• MCIPS or equivalent such as IACCM/WCC or equivalent relevant experience or accreditation.
• Solid public sector commercial experience and experience selecting and using public sector frameworks efficiently and compliantly.
• Proven track record of working effectively with service delivery teams, business managers and project managers to ensure service objectives are achieved.
• Strong and demonstrable experience of commercial management at a senior level (ideally at least 5 years’ experience in similar roles).
• Ability to run and/or supervise compliant and pragmatic sourcing activity at pace without creating procurement risk.
• Desirable: Experience across relevant categories – digital experience would be beneficial, but we also welcome strong generalist expertise in other categories, even where digital exposure is limited.

About Us

The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK. At the heart of MaPS are our values – caring, connecting, and transforming – which are the foundation of our success. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values.

Caring We care about our colleagues and the people whose lives we are here to transform.

Connecting We will transform lives through our ability to make positive connections.

Transforming We are committed to transforming lives and making a positive societal impact.

Our Inclusive Working Environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.” Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.

What We Offer

• Generous Annual Leave – 30 days plus Bank Holidays
• Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
• Interest-free loan for season tickets for buses and trains
• Cycle to work Scheme
• Subsidised eye tests & flu jabs
• Life assurance scheme
• Give as you earn scheme
• Employee assistance programme (EAP)
• PAM Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers
• Flexible Working - MaPS operates on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is voluntary, non-contractual, and Bedford is your contractual place of work. Any opportunities for hybrid working will be discussed with you prior to starting.

Career Development

MaPS actively encourages applications from existing colleagues. We follow Civil Service Commissioner recruitment principles, requiring participation in a full, open, and fair process.

Reserve List

If you are successful at interview, we operate a reserve list for up to 6 months. If a vacancy arises with the same essential criteria, reserve list candidates may be offered that position with no further assessment.

Application Process

Selection for appointment to the Civil Service is on merit, based on fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, you should contact recruitment@maps.org.uk. If unsatisfied with the response, you can contact the Civil Service Commission: visit their website.

Job Reference: MaPS00948

Close Date: 21/12/25