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For Companies Hourly Rate: £16.21 PAYE per hour
Location: Doxford Park - hybrid working (3 days onsite / 2 days from home)
Job Type: Temporary (Up to 12 weeks with possible extension)
Join a leading charitable organisation dedicated to providing quality, affordable housing solutions. They are committed to enhancing community living and addressing the housing crisis by constructing new, modern homes.
Day-to-day of the role:
- Support Contract Managers with key administrative activities for contractor delivery, focusing on specialist M&E works.
- Contact and liaise with customers and contractors to schedule appointment visits.
- Raise and close work orders within Housing Management systems.
- Ensure accurate updating of systems and databases with servicing and supporting information.
- Create and update reports and works schedules to enable Contract Managers to monitor programme delivery.
Required Skills & Qualifications:
- Highly developed administration skills with proficiency in all Microsoft packages and in-house systems.
- Background in a Social Housing environment.
- Experience using Housing Management Systems.
- Excellent communication and negotiation skills.
- Problem-solving abilities in sourcing external services and material solutions.
- Awareness and risk assessment of queries and escalation.
To apply for the Contract Support Officer position, please submit your CV and your relevant experience.
Works Coordinator in Sunderland employer: Reed Specialist Recruitment
Contact Detail:
Reed Specialist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Works Coordinator in Sunderland
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with charitable organisations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to administration and housing management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of reports or schedules you've created in previous roles. This will demonstrate your proficiency in Microsoft packages and your ability to manage tasks effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Works Coordinator in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Works Coordinator role. Highlight your administrative skills and experience in social housing, as these are key for us. Use specific examples that showcase your proficiency with Microsoft packages and Housing Management Systems.
Show Off Your Communication Skills: Since this role involves liaising with customers and contractors, it's important to demonstrate your excellent communication skills. In your application, mention any relevant experiences where you've successfully negotiated or resolved issues.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforwardness! Avoid jargon unless it’s relevant to the role, and make sure your points are easy to understand.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Reed Specialist Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management systems and the specific administrative tasks mentioned in the job description. Familiarise yourself with the key responsibilities, like liaising with contractors and customers, so you can speak confidently about how your experience aligns with the role.
✨Show Off Your Skills
Highlight your proficiency in Microsoft packages and any relevant software during the interview. Prepare examples of how you've used these skills in previous roles, especially in a social housing environment, to demonstrate your capability and readiness for the position.
✨Communicate Clearly
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and concisely. Think about how you would explain complex information to someone without a technical background, as this will showcase your ability to negotiate and resolve issues effectively.
✨Problem-Solving Mindset
Be ready to discuss specific instances where you've successfully solved problems or sourced external services. Prepare a couple of scenarios that highlight your problem-solving abilities and risk assessment skills, as these are key to supporting Contract Managers in their day-to-day activities.