Letting Agent

Letting Agent My client is a reputable property management agency, who are currently seeking an experienced Letting Agent, to join their team based in Belfast. This is a Full-Time, Permanent Position. Working Hours: Monday to Friday: 8.30am – 5pm (40 hours per week). With a salary of £26,000 per annum. Additional Hours: One evening a month 5-7pm (for property viewings or admin) – paid at £18.75 per hour. Job Role: You will be responsible for supporting the lettings team, ensuring smooth and efficient administrative processes, and delivering excellent customer service to landlords, tenants, and prospective clients. Essential Criteria: 1 year's previous experience in a similar lettings role. Knowledge of lettings legislation and compliance requirements. IT proficient with the use of Microsoft Office suite, to include Word, Excel and Outlook as well as property management software (e.g., Reapit, Jupix, or similar). Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels. Ability to prioritise a busy workload while adhering to deadlines. Ability to work on your own initiative as well as part of a team. Maintain confidentiality and ensure professionalism at all times. Desirable Criteria: ARLA qualification or willingness to work towards it. Experience working in a fast-paced lettings or property management environment. Familiarity with local property market trends and landlord-tenant dynamics. Main Duties and Responsibilities: Prepare tenancy agreements, renewal contracts, and other relevant documentation. Maintain accurate and up-to-date records in the property management database. Organize and manage tenancy applications, referencing checks, and guarantor agreements. Coordinate property inventories, check-ins, and check-outs with relevant property managers. Handle the administrative process for property requests. Act as the first point of contact for landlord and tenant inquiries, providing professional and friendly service. Liaise between landlords, tenants, and contractors to resolve issues promptly and effectively. Assist prospective tenants with inquiries, viewings scheduling, and application processes. Ensure all letting processes comply with current legislation and industry regulations (e.g., GDPR, Right to Rent checks). Manage the secure handling of client data and tenancy documentation. Work closely with the lettings team to ensure targets and service standards are met. Provide support for marketing activities, including listing properties online and updating promotional materials. Skills: letting agent property management lettings