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- Tasks: Lead training coordination and manage team activities while ensuring client satisfaction.
- Company: Join a dynamic team focused on innovative training solutions in the Oil & Gas industry.
- Benefits: Enjoy hybrid work, subsidized meals, flexible hours, and a monthly bonus up to 750.
- Why this job: Be part of a collaborative culture that values innovation and excellence while making a real impact.
- Qualifications: Strong organizational skills, customer service experience, and proficiency in IT are essential.
- Other info: Free Starbucks coffee and generous holiday package of 33 days per year.
The predicted salary is between 36000 - 60000 £ per year.
Training Coordinator Lead
Are you an experienced coordinator or administrator with a background in training, travel, personnel logistics, or operations admin? Do you excel in leadership roles and thrive in dynamic environments? We have an exciting opportunity for a Training Coordinator Lead to join our team and oversee training arrangements for our clients.
Key Responsibilities:
Manage Team Rota: Oversee the scheduling and coordination of team activities.
Client Focal Point: Serve as the primary contact for client queries and bookings.
Innovative Decision-Making: Assist the Account Manager with creative solutions.
Procedure Development: Maintain, recommend, and develop procedures for contracts.
Team Leadership: Lead the contract team, conduct appraisals, and plan for succession.
Identify Improvements: Find areas for improvement to add value.
Support Strategic Growth: Assist the Account Manager in achieving strategic goals.
Client Meetings: Attend and lead meetings with clients.
Internal Meetings: Hold regular meetings with the team and relevant staff.
Monitor Training Spend: Review client's third-party training spend to monitor trends.
Ensure KPI Compliance: Ensure contract KPIs are met and POs are in place.
Revenue Monitoring: Track revenue in comparison to deployed resources.
Workload Monitoring: Monitor team workload and address issues as needed.
Provide Reports: Supply the team with look-ahead reports and ensure completion.
Client Reports: Provide clients with compliance and gap reports regularly.
Develop Relationships: Build strong relationships with client focal points.
Regular Updates: Keep the Client Account Manager informed with regular updates.
Process Updates: Issue process updates and offer training if required.
Data Verification: Ensure data within LMS is accurate and fully populated.
Additional Duties: Undertake additional tasks as requested by the head of the department.
What We're Looking For:
We value Innovation, Collaboration, and Excellence. We're seeking individuals who:
Have excellent coordination and organizational skills.
Possess strong communication and interpersonal abilities.
Can interact with all levels of company representatives.
Have knowledge of Health, Safety, Security, Environmental, and Quality (including audits).
Have customer service experience.
Knowledge of the Oil & Gas Industry is a plus.
Are proficient in IT (MS Office).
Experience with software systems is advantageous.
Can work under pressure with attention to detail.
Benefits:
Subsidised Meals: Enjoy meals on site.
Hybrid Working: Work from home two days a week after induction.
Monthly Bonus: Earn up to an additional 750 per month.
Flexible Hours: Flexible start and finish times to accommodate childcare.
Generous Holiday: 33 days of holiday per year.
Free Starbucks Coffee: Available on site.
Health Plan: Access to the HSF Health plan.
TMSTraining Lead (Hybrid) employer: Reed Specialist Recruitment Ltd
Contact Detail:
Reed Specialist Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TMSTraining Lead (Hybrid)
✨Tip Number 1
Familiarize yourself with the key responsibilities of the Training Coordinator Lead role. Understanding the nuances of managing team rotas and client interactions will help you demonstrate your expertise during interviews.
✨Tip Number 2
Highlight your leadership experience in dynamic environments. Be prepared to share specific examples of how you've successfully led teams and improved processes in previous roles.
✨Tip Number 3
Research the Oil & Gas industry if you’re not already familiar. Having a solid understanding of this sector can set you apart, especially since it's mentioned as a plus in the job description.
✨Tip Number 4
Prepare to discuss your experience with data verification and reporting. Being able to articulate how you've ensured data accuracy and compliance in past roles will be crucial for this position.
We think you need these skills to ace TMSTraining Lead (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in training coordination, leadership roles, and any relevant skills that align with the job description. Use keywords from the job listing to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for training and your ability to lead teams. Mention specific examples of how you've successfully managed training programs or improved processes in previous roles.
Highlight Relevant Experience: In your application, emphasize your experience in personnel logistics, operations administration, and client management. Discuss any familiarity you have with the Oil & Gas industry, as this is a plus.
Showcase Your Soft Skills: Demonstrate your strong communication and interpersonal abilities in your application. Provide examples of how you've built relationships with clients and worked collaboratively with teams to achieve goals.
How to prepare for a job interview at Reed Specialist Recruitment Ltd
✨Showcase Your Coordination Skills
Highlight your experience in managing schedules and coordinating activities. Be prepared to discuss specific examples where you successfully organized training sessions or team events.
✨Demonstrate Leadership Experience
Since the role involves leading a contract team, share your leadership experiences. Talk about how you've conducted appraisals, planned for succession, and motivated your team in previous roles.
✨Prepare for Client Interaction Scenarios
As the primary contact for client queries, be ready to role-play potential client interactions. Show that you can handle inquiries professionally and provide innovative solutions to their needs.
✨Emphasize Your Problem-Solving Abilities
Discuss instances where you've identified areas for improvement and implemented changes. This will demonstrate your proactive approach and ability to add value to the organization.
