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- Tasks: Join us as a Neighbourhood Response Officer to keep our community clean and safe!
- Company: Be part of a large housing association dedicated to enhancing local living conditions.
- Benefits: Enjoy hybrid working options and competitive pay rates.
- Why this job: Make a real impact in your community while developing valuable skills and connections.
- Qualifications: Experience in housing or local authorities is a must; customer service skills are essential.
- Other info: This is a full-time, temporary role with potential for extension.
Neighbourhood Response Officer * Job Type: Full-time / Temp 6 months (possible extension) * Location: Highbury East / Hybrid working * Salary: £19.75 PAYE or £24.52 Umbrella We are seeking a dedicated Neighbourhood Response Officer to join a large housing association based within Highbury East. This role involves collaborating with teams, resident groups, and external partners to maintain clean, safe, and well-maintained estates. You will also address and prevent anti-social behaviour and support vulnerable customers, ensuring a cohesive community environment. Main Responsibilities: * Develop and implement neighbourhood plans and local offers. * Conduct regular estate inspections, prioritising fire safety and other risk assessments. * Collaborate with local residents' groups to enhance community facilities, activities, and events. * Work with local partners on safety and anti-social behaviour issues, attending meetings as needed. * Coordinate with various departments on neighbourhood improvements. * Manage tenancy breaches and provide support to residents requiring additional help. * Handle property viewings, tenancy signings, and assignments. * Represent the organisation in court proceedings and manage eviction processes. * Conduct property condition checks and assist in major incidents or tenant relocations. Experience and Knowledge: * Strong background within Housing / Local Authorities * Worked within a Neighbourhood Officer role or similar previously * Proven experience in delivering excellent customer service. * Experience interacting directly with customers and external partners. * Familiarity with working according to plans and achieving set targets. * Capable of exercising sound judgement in various situations. To apply for the Neighbourhood Response Officer position, please submit your CV or reach out to me at with your full CV attached
Neighbourhood Officer employer: Reed Property & Construction
Contact Detail:
Reed Property & Construction Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Officer
✨Tip Number 1
Familiarize yourself with the local community and its needs. Understanding the specific challenges and strengths of Highbury East will help you demonstrate your commitment to enhancing the neighbourhood during interviews.
✨Tip Number 2
Network with local residents' groups and community organizations. Building relationships with these stakeholders can provide valuable insights and show your proactive approach to community engagement.
✨Tip Number 3
Prepare examples of how you've successfully managed anti-social behaviour or improved community safety in previous roles. Being able to share specific instances will highlight your relevant experience and problem-solving skills.
✨Tip Number 4
Stay updated on housing policies and local authority regulations. Demonstrating your knowledge of current issues in housing and community management will set you apart as a well-informed candidate.
We think you need these skills to ace Neighbourhood Officer
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Neighbourhood Response Officer position. Understand the key responsibilities and required experience, so you can tailor your application accordingly.
Tailor Your CV: Customize your CV to highlight relevant experience in housing or local authorities. Emphasize any previous roles as a Neighbourhood Officer or similar positions, showcasing your customer service skills and ability to work with community groups.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for community engagement and your understanding of the challenges faced by residents. Mention specific examples of how you've successfully managed similar responsibilities in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Reed Property & Construction
✨Show Your Community Engagement Skills
Highlight your experience in collaborating with resident groups and local partners. Be prepared to discuss specific examples of how you've enhanced community facilities or addressed anti-social behaviour in previous roles.
✨Demonstrate Your Problem-Solving Abilities
As a Neighbourhood Response Officer, you'll face various challenges. Share instances where you've successfully managed tenancy breaches or supported vulnerable customers, showcasing your sound judgement and ability to handle difficult situations.
✨Familiarize Yourself with Local Issues
Research the specific neighbourhood and its current challenges. Being knowledgeable about local concerns will show your commitment to the role and help you engage in meaningful discussions during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your response to real-life situations, such as conducting estate inspections or managing eviction processes. Practice articulating your thought process and decision-making skills in these scenarios.
