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- Tasks: Support residents' independence and well-being in a sheltered housing environment.
- Company: Join a dedicated team focused on delivering high-quality housing support services.
- Benefits: Enjoy a competitive salary, flexible hours, and professional development opportunities.
- Why this job: Make a real impact in the community while fostering positive relationships with residents.
- Qualifications: Experience in property management and strong communication skills are essential.
- Other info: A full driving license is required for travel between sites.
Warden / Housing Assistant
- Annual Salary: Competitive
- Location: Southampton
- Job Type: Full-time
Join our Clients dedicated team, working to support the well-being and independence of residents in our sheltered almshouse schemes. This role is crucial in ensuring the delivery of high-quality, safe, and value-for-money housing support services. You will play a key role in maintaining the safety and security of the properties and fostering positive community relations.
Day-to-day of the role:
- Act as the primary point of contact for residents, providing information, signposting, and assistance to enable independent living.
- Assess individual needs to promote well-being and independence, collaborating with residents’ families and external agencies.
- Coordinate and supervise resident involvement in activities and events, ensuring accessibility and inclusiveness.
- Conduct regular inspections and risk assessments to ensure compliance with health and safety standards.
- Manage and respond to emergency situations, maintaining accurate and up-to-date records.
- Liaise with contractors and oversee property maintenance, ensuring timely completion of repairs and maintenance.
- Support the smooth transition of residents moving in or out, providing necessary guidance and information.
Required Skills & Qualifications:
- Experience in residential lettings, property management, and social housing.
- Good understanding of property issues, building maintenance, and health and safety regulations.
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent written and verbal communication skills.
- Proficiency in using IT systems across various platforms (PC, laptop, iPad) including word processing, spreadsheets, and databases.
- Full driving licence and access to own vehicle as travel between sites is required.
- Ability to work independently without constant supervision and maintain confidentiality.
- Good people skills and the ability to manage relationships with colleagues and external partners.
Benefits:
- Competitive salary package.
- Opportunities for professional development and training.
- Flexible working hours to meet the needs of the charity, including a rotational on-call schedule.
- Supportive team environment.
To apply for this position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in supporting our residents and community.
Housing Assistant employer: Reed Property & Construction
Contact Detail:
Reed Property & Construction Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant
✨Tip Number 1
Familiarize yourself with the specific needs of residents in sheltered housing. Understanding their challenges and how to support their independence will help you stand out during the interview.
✨Tip Number 2
Highlight any previous experience in residential lettings or property management. Be ready to discuss specific situations where you successfully managed tenant relationships or resolved property issues.
✨Tip Number 3
Demonstrate your knowledge of health and safety regulations relevant to housing. Prepare examples of how you've ensured compliance in past roles, as this is crucial for the position.
✨Tip Number 4
Showcase your organizational skills by discussing how you prioritize tasks and manage multiple responsibilities. This will reassure us that you can handle the demands of the role effectively.
We think you need these skills to ace Housing Assistant
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customize your cover letter to highlight your relevant experience in residential lettings and property management. Explain why you are passionate about supporting residents and how your skills align with the role.
Showcase Your Communication Skills: Since excellent written and verbal communication skills are crucial for this position, provide specific examples in your CV and cover letter that demonstrate your ability to communicate effectively with residents, families, and external agencies.
Highlight Organisational Skills: Emphasize your strong organisational skills by detailing experiences where you successfully managed multiple tasks or coordinated events. This will show your ability to prioritise effectively in a busy environment.
Include Relevant Qualifications: Mention any qualifications or training related to health and safety regulations, property maintenance, or social housing. This will strengthen your application and show that you are well-prepared for the responsibilities of the role.
How to prepare for a job interview at Reed Property & Construction
✨Show Your People Skills
As a Housing Assistant, you'll be the primary point of contact for residents. Highlight your experience in managing relationships and your ability to communicate effectively with diverse groups during the interview.
✨Demonstrate Your Organisational Skills
Discuss specific examples where you've successfully prioritised tasks and managed multiple responsibilities. This will show that you can handle the day-to-day demands of the role efficiently.
✨Familiarise Yourself with Health and Safety Regulations
Make sure you understand the key health and safety standards relevant to housing. Be prepared to discuss how you would conduct inspections and manage compliance in your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions about how you would handle emergency situations or support residents during transitions. Think through potential scenarios and your approach to ensure safety and well-being.
