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For Companies At a Glance
- Tasks: Be the Night Hero, ensuring smooth operations and exceptional guest experiences.
- Company: Join a lovely boutique establishment in vibrant Notting Hill.
- Benefits: Enjoy flexible hours, meals on duty, bonuses, and a supportive team environment.
- Why this job: Make a difference every night while learning and growing in hospitality.
- Qualifications: Must have 12 months of customer-facing experience and be tech-savvy.
- Other info: Live-in option available after probation; enjoy 17 days holiday plus your birthday off.
The predicted salary is between 19700 - 29200 £ per year.
Join Our Team as a Night Receptionist at Notting Hill! We are delighted to recruit on behalf of our client and his Boutique Establishment in Notting Hill, for a Night Receptionist. Are you a night owl who loves helping people? We are currently looking for a friendly and enthusiastic Night Receptionist to join their team and to be the face of their Front of House team during the night shift. If you enjoy working in a customer-facing role and making sure guests have an exceptional experience, this is the perfect opportunity for you!
What You'll Do:
- Be the Go-To Person - the
Night Receptionist employer: Reed Hospitality & Leisure
Contact Detail:
Reed Hospitality & Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Familiarise yourself with the local area of Notting Hill. Knowing popular attractions, restaurants, and transport options will help you provide excellent customer service and answer guests' questions confidently.
✨Tip Number 2
Brush up on your tech skills, especially with property management systems and social media platforms. Being tech-savvy will not only make you more efficient but also show that you're ready to handle the online aspects of the role.
✨Tip Number 3
Prepare for common customer service scenarios you might encounter during your night shifts. Think about how you would handle complaints or special requests, as demonstrating your problem-solving skills can set you apart.
✨Tip Number 4
Show your enthusiasm for working night shifts. Highlighting your flexibility and willingness to embrace the unique challenges of being a Night Receptionist will demonstrate your commitment to the role.
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially in hospitality or retail. Emphasise any night shift experience and skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Night Receptionist role. Mention your customer service skills and how you can contribute to creating an exceptional experience for guests.
Highlight Relevant Skills: In your application, specifically mention your tech-savviness with tools like Word and Excel, as well as your ability to handle cash and manage reservations. These are key skills for the position.
Show Your Personality: Since this role requires a friendly and outgoing personality, let your character shine through in your application. Use a warm tone and express your passion for helping others.
How to prepare for a job interview at Reed Hospitality & Leisure
✨Show Your Customer Service Skills
As a Night Receptionist, you'll be the face of the establishment during the night shift. Make sure to highlight your previous customer service experience and share specific examples of how you've gone above and beyond to help guests in the past.
✨Demonstrate Your Tech Savviness
Since the role requires familiarity with property management systems and online platforms, be prepared to discuss your experience with technology. Mention any relevant software you've used and how comfortable you are with tools like Word and Excel.
✨Emphasise Flexibility and Adaptability
The job involves handling a variety of tasks, so it's important to show that you're adaptable. Share instances where you've successfully managed multiple responsibilities or adjusted to unexpected changes during your previous roles.
✨Prepare for Common Interview Questions
Anticipate questions related to handling guest complaints, managing reservations, and ensuring customer satisfaction. Practising your responses will help you feel more confident and articulate during the interview.
