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- Tasks: Assist in managing housekeeping operations and ensure top-notch cleanliness standards.
- Company: Join a prestigious 5-star hotel known for excellence and luxury.
- Benefits: Enjoy competitive pay, professional growth, training opportunities, and exclusive hotel discounts.
- Why this job: Advance your career in a high-profile environment with a supportive team culture.
- Qualifications: Experience as a Head Housekeeper or Supervisor; strong leadership and organisational skills required.
- Other info: Relocation to Scotland is encouraged for this exciting opportunity.
The predicted salary is between 30000 - 42000 £ per year.
We are inviting applications for the position of Assistant Head Housekeeper at our prestigious 5-star hotel. This role is perfectly suited for an ambitious Head Housekeeper from a smaller hotel or a current Supervisor within a large hotel setting, looking to advance their career in a high-profile environment.
Day-to-day of the role:
- Assist the Head Housekeeper in overseeing the daily operations of the housekeeping department.
- Supervise and coordinate the activities of the housekeeping staff to ensure all rooms and public areas meet the hotel's rigorous standards of cleanliness.
- Conduct regular inspections of guest rooms and common areas to ensure specifications are met.
- Manage the inventory of housekeeping supplies, placing orders and controlling costs effectively.
- Address guest complaints regarding housekeeping service and take immediate corrective action.
- Train and mentor housekeeping staff, promoting a culture of high performance and continuous improvement.
- Assist in the preparation of the housekeeping budget and maintain records for housekeeping supplies.
- Ensure compliance with all safety and sanitation policies throughout the hotel.
Required Skills & Qualifications:
- Proven experience as a Head Housekeeper in a smaller hotel or as a Supervisor in a large hotel.
- Demonstrated ability to lead and motivate a team in a high-pressure environment.
- Excellent organizational skills, with an eye for detail and the ability to multitask.
- Strong interpersonal and communication skills.
- Knowledge of cleaning and sanitation products, techniques, and standards.
- Flexibility to respond to a range of different work situations.
- High school diploma required; further education in hospitality or a related field is preferred.
Benefits:
- Competitive salary reflective of your experience and qualifications.
- Opportunities for professional growth and advancement within a renowned hotel brand.
- Access to training and development programs.
- Discounts on hotel services and facilities.
- A supportive and inclusive work environment.
Deputy Head Housekeeper employer: Reed Hospitality & Leisure
Contact Detail:
Reed Hospitality & Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head Housekeeper
✨Tip Number 1
Network with current or former employees of the hotel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 2
Research the hotel's standards and values. Understanding what makes this 5-star hotel unique will allow you to demonstrate your alignment with their mission and how you can contribute to maintaining their high standards.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and ability to manage a team effectively. Highlight situations where you improved processes or resolved conflicts to show your capability in a high-pressure environment.
✨Tip Number 4
Be ready to discuss your knowledge of cleaning and sanitation products. Familiarity with industry standards and best practices will demonstrate your expertise and commitment to maintaining the hotel's reputation for cleanliness.
We think you need these skills to ace Deputy Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Head Housekeeper or Supervisor. Emphasise your leadership skills, attention to detail, and any specific achievements in previous roles that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention why you are interested in relocating to Scotland and how your background makes you a perfect fit for this prestigious hotel.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, ability to manage a team, and experience with cleaning and sanitation standards. Use specific examples to demonstrate how you've successfully handled similar responsibilities in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Deputy Head Housekeeper role.
How to prepare for a job interview at Reed Hospitality & Leisure
✨Showcase Your Leadership Skills
As a Deputy Head Housekeeper, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts, highlighting your leadership style.
✨Know the Hotel's Standards
Familiarise yourself with the specific cleanliness and service standards of the hotel you're interviewing for. This shows that you are proactive and serious about maintaining high standards, which is crucial in a 5-star environment.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, such as guest complaints or staff performance issues. Think through potential scenarios and your responses to demonstrate your problem-solving skills.
✨Highlight Your Training Experience
Since training and mentoring staff is a key part of the role, be ready to discuss your experience in training others. Share specific examples of how you've developed team members and improved their performance.
