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- Tasks: Assist in managing housekeeping operations and supervise staff to maintain high cleanliness standards.
- Company: Join a prestigious 5-star hotel known for excellence and luxury.
- Benefits: Enjoy competitive pay, professional growth opportunities, and discounts on hotel services.
- Why this job: Advance your career in a high-profile environment with a supportive team culture.
- Qualifications: Experience as a Head Housekeeper or Supervisor, strong leadership, and organisational skills required.
- Other info: Must have eligibility to work in the UK; further education in hospitality is preferred.
The predicted salary is between 28800 - 42000 £ per year.
We are inviting applications for the position of Assistant Head Housekeeper at our prestigious 5-star hotel. This role is perfectly suited for an ambitious Head Housekeeper from a smaller hotel or a current Supervisor within a large hotel setting, looking to advance their career in a high-profile environment.
Day-to-day of the role:
- Assist the Head Housekeeper in overseeing the daily operations of the housekeeping department.
- Supervise and coordinate the activities of the housekeeping staff to ensure all rooms and public areas meet the hotel's rigorous standards of cleanliness.
- Conduct regular inspections of guest rooms and common areas to ensure specifications are met.
- Manage the inventory of housekeeping supplies, placing orders and controlling costs effectively.
- Address guest complaints regarding housekeeping service and take immediate corrective action.
- Train and mentor housekeeping staff, promoting a culture of high performance and continuous improvement.
- Assist in the preparation of the housekeeping budget and maintain records for housekeeping supplies.
- Ensure compliance with all safety and sanitation policies throughout the hotel.
Required Skills & Qualifications:
- Proven experience as a Head Housekeeper in a smaller hotel or as a Supervisor in a large hotel.
- Demonstrated ability to lead and motivate a team in a high-pressure environment.
- Excellent organizational skills, with an eye for detail and the ability to multitask.
- Strong interpersonal and communication skills.
- Knowledge of cleaning and sanitation products, techniques, and standards.
- Flexibility to respond to a range of different work situations.
- High school diploma required; further education in hospitality or a related field is preferred.
Benefits:
- Competitive salary reflective of your experience and qualifications.
- Opportunities for professional growth and advancement within a renowned hotel brand.
- Access to training and development programs.
- Discounts on hotel services and facilities.
- A supportive and inclusive work environment.
Contact Detail:
Reed Hospitality & Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head Housekeeper
✨Tip Number 1
Network with current or former employees of the hotel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 2
Familiarise yourself with the latest housekeeping trends and technologies. Being knowledgeable about modern cleaning techniques and products can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in high-pressure situations. Highlighting your leadership skills will demonstrate your readiness for the Deputy Head Housekeeper role.
✨Tip Number 4
Showcase your commitment to guest satisfaction by preparing anecdotes that illustrate how you've handled complaints effectively in the past. This will highlight your problem-solving abilities and customer service focus.
We think you need these skills to ace Deputy Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Head Housekeeper or Supervisor. Emphasise your leadership skills, attention to detail, and any specific achievements in previous roles that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your desire to advance your career. Mention specific examples of how you've successfully managed teams and improved housekeeping standards in your previous positions.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, ability to multitask, and knowledge of cleaning and sanitation products. These are crucial for the role and should be evident in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Deputy Head Housekeeper position.
How to prepare for a job interview at Reed Hospitality & Leisure
✨Showcase Your Leadership Skills
As a Deputy Head Housekeeper, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts.
✨Know the Hotel's Standards
Familiarise yourself with the specific cleanliness and service standards of the hotel you're interviewing for. This shows that you're serious about the role and understand the expectations.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, such as guest complaints or staff performance issues. Think through your responses in advance to show your problem-solving skills.
✨Highlight Your Organisational Skills
Given the nature of the role, it's crucial to emphasise your organisational abilities. Discuss how you've managed inventory, budgets, or schedules in previous positions to illustrate your competence.
