Nights Team Member in Derby

Nights Team Member Derby Midland Hotel, Signature Collection By Best Western The OpportunityJoin Our Team as a Night Team Member!Are you reliable and responsible? We\'re looking for a Night Team Member to ensure our hotel runs smoothly during the night shift.What You\'ll Do:Guest Services: Manage guest requests promptly and professionally, ensuring a pleasant stay.Safety First: Maintain security and safety procedures throughout the night.Security Checks: Perform regular security checks to keep our hotel safe.Support Staff: Provide general support to hotel staff during the night shift.Maintenance Help: Assist with any maintenance or housekeeping tasks that arise.Room Setup: Set up meeting rooms and other areas as needed.Food & Beverage Service: Serve food and beverages to guests when required.Check-In/Out: Handle guest check-ins and check-outs as needed.Emergency Response: Manage any emergency situations that occur.Reporting: Prepare reports for senior management as required.BenefitsOur enviable employee discounts on bedroom rates across our Best Western hotel portfolio.Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.Eye careFree legal & money adviceCounseling sessionsHospital & death benefit plansCycle to work schemeWellbeing tips and support fitness videosRecipe ideasAdvice on keeping active and healthy livingWellbeing podcasts and tvBreathing exercises24/7 advice and support lineTeam reward & recognitionFree meals on dutyFree parkingIdeal CandidatePrevious experience working in a hotel or similar environment, preferably in a night team member role.Excellent customer service skills and a friendly, professional demeanor.Strong communication and interpersonal skills.A good understanding of safety and security procedures.The ability to remain calm and composed in high-pressure situations.A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.Good organizational skills and attention to detail.HotelThe Derby Midland Hotel, part of the Signature Collection By Best Western, oozes with the unique history and character of its home city. It’s a place that is fondly regarded by locals and one of the first ever purpose-built railway hotels. We have recently refurbished 102 bedrooms, nine great meeting rooms and a very popular Grill restaurant for our guests.About usLooking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.