At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and career development opportunities.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Hands-on leadership skills and a passion for customer service.
- Other info: Great career progression opportunities and a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
Burgers & Fries and Incredible Careers!We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986.In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.Our Bench General Manager are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers.REWARDSAn achievable 20% bonus scheme – paid quarterly An additional Secret Shopper bonus worth up to £2,000High Performer Awards and Bonus\’sLong service Love2Shop voucher reward – 5 years £500, 10 years £1,00033 Days paid holidayPaid breaksFree burgers, fries and shakes while on shiftPrivate medical via VitalityLife assuranceAll employees get access to Wage Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKSDays out and social eventsInvite to the annual General Manager conferenceTeam competitions – Fry Cup and OlympicsFive Guys Perks – employee discount programAccess to wellbeing support and employee assistance programme (EAP)Development opportunities to grow a career with us!Enhanced Maternity & Paternity LeavePension schemeAS A BENCH GENERAL MANAGER YOU\’LL BE Accountable and responsible for your entire store and the people withinDeveloping and managing the store team, while supporting the delivery of perfect burgers and friesYou will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and ManagersHaving full ownership of your P&L, which means you will need to drive sales whilst controlling costsYour store will need to run smoothly on the day-to-day operations and think about long term planningSpotting potential and developing your team to ensure there is a strong talent pipelineDrive the Five Guys culture by always role modelling our valuesCreating an awesome working environment where people are happy to come to work and have funResponsible for reward and recognitionDemonstrate close attention to detailAS A BENCH GENERAL MANAGER YOU\’LL BE ENTHUSIASTIC ABOUTPerfect Burgers and FriesOur values; Competitive, Enthusiastic, Family, Get It Done and IntegrityPeople – Experienced hands-on leadership skillsCustomer serviceHaving your people\’s development at heartINCREDIBLE CAREERS WITH FIVE GUYSYour next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support OfficeFive Guys isn\’t just a job – it can be a career!If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us
Bench General Manager employer: Reed.co.uk
Contact Detail:
Reed.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bench General Manager
✨Tip Number 1
Network like a pro! Reach out to current employees or managers at Five Guys through LinkedIn or social media. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your passion for burgers and fries! When you get the chance to meet with hiring managers, share your love for the brand and how you can contribute to the team. Enthusiasm goes a long way!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer service. Think of examples from your past experiences that highlight your skills and how they align with Five Guys' values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Five Guys family.
We think you need these skills to ace Bench General Manager
Some tips for your application 🫡
Show Your Passion for Burgers & Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best food and service.
Highlight Your Leadership Skills: As a Bench General Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share examples of how you've inspired and coached others in previous roles – we love to see that!
Be Specific About Your Achievements: Don’t just say you’ve managed a team; tell us how you improved sales or customer satisfaction. Use numbers and specific examples to back up your claims – it makes your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Reed.co.uk
✨Know the Brand Inside Out
Before your interview, make sure you know everything about the company’s history, values, and their approach to burgers and fries. Familiarise yourself with their 'perfect and serve' philosophy and be ready to discuss how you can embody these values as a Bench General Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you inspired or coached your team to achieve great results. This role is all about leading from the front, so be ready to demonstrate your hands-on leadership style.
✨Understand P&L Responsibilities
Brush up on your knowledge of profit and loss statements. Be prepared to discuss how you would drive sales while controlling costs. Showing that you understand the financial side of running a store will set you apart as a candidate who can take ownership of the store's performance.
✨Emphasise Customer Service Excellence
Since delivering excellent customer service is key, think of specific instances where you went above and beyond for customers. Be ready to share how you would create an awesome working environment that prioritises both employee satisfaction and customer happiness.