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- Tasks: Assist tradespeople with product access and keep the branch running smoothly.
- Company: Join Reece Plumbing, Australia's leading supplier of plumbing and bathroom products.
- Benefits: Enjoy performance bonuses, flexible shifts, and generous discounts on renovations.
- Other info: Opportunities for continuous learning and career growth await you!
- Why this job: Make a real difference while developing your career in a supportive environment.
- Qualifications: Retail or customer service experience and a valid driver's licence required.
The predicted salary is between 30000 - 40000 £ per year.
We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.
About the role
As part of the Trade Counter team in Osborne Park, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.
Your day-to-day
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing and stock control activities
- Help keep the branch tidy and safe
- Make occasional deliveries to customers using a company vehicle
We’d love to hear from you if you’re someone who:
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean, valid driver’s licence and is open to working various shifts, including weekends
- Wants to develop their career - either locally, within our network or head office
Our perks and benefits:
- Performance based bonuses
- Flexibility around shifts
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.
Trade Counter Assistant - Osborne Park in Wallsend employer: Reece Ltd.
Contact Detail:
Reece Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant - Osborne Park in Wallsend
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Reece Plumbing. Understand their products and services, and think about how your experience can help them serve their customers better.
✨Tip Number 2
Practice your customer service skills! Since the role involves helping tradespeople, think of scenarios where you’ve provided excellent service. Be ready to share these examples during your chat with the hiring team.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you arrive for your interview. It shows you’re serious about the role and respect the company’s values.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds as they make their decision. Plus, it shows you’re genuinely interested in the position!
We think you need these skills to ace Trade Counter Assistant - Osborne Park in Wallsend
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in retail or customer service. We love candidates who enjoy helping customers, so share specific examples of how you've gone above and beyond for clients.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the Trade Counter Assistant role.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention relevant skills like stock control or using computer systems, as these are key to the role. We want to see how you align with what we’re looking for!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to navigate!
How to prepare for a job interview at Reece Ltd.
✨Know Your Products
Familiarise yourself with the plumbing and bathroom products that Reece offers. Being able to discuss specific items and their uses will show your enthusiasm and readiness to assist customers effectively.
✨Customer Service Focus
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this role heavily relies on strong interpersonal skills.
✨Demonstrate Team Spirit
Since you'll be part of a team, think about how you can contribute positively to the work environment. Be ready to share instances where you collaborated with others to achieve a common goal, highlighting your ability to work well in a team.
✨Show Willingness to Learn
Express your eagerness to learn new systems and processes. Mention any previous experiences where you adapted to new technologies or procedures quickly, as this will reassure them of your ability to grow within the company.