At a Glance
- Tasks: Assist customers with product access and ensure smooth branch operations.
- Company: Join Reece, Australia's leading plumbing and bathroom supplier.
- Benefits: Enjoy performance bonuses, flexible shifts, and generous discounts.
- Other info: Opportunities for continuous learning and career growth.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Retail or customer service experience and a valid driver's licence.
The predicted salary is between 30000 - 40000 € per year.
**About Reece Civil**
We dig deep. We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. When it comes to investing in infrastructure, Reece Civil has the goods to deliver for drainage, sewerage, electrical and other utility projects that keep our communities humming.
**About the role**
As part of the Trade Counter team in Wingfield, you’ll help engineers, project managers and other tradespeople access the products they need to undertake major projects, as well as undertaking other tasks that keep customers happy and the branch running smoothly.
**Your day-to-day**
A typical day will involve:
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing and stock control activities
- Helping keep the branch tidy and safe
- Making occasional deliveries to customers using a company vehicle
**We’d love to hear from you if you’re someone who:**
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean valid driver’s licence and is open to working various shifts, including weekends
- Wants to develop their career - either locally, within our network or head office
**Our perks and benefits:**
- Performance based bonuses
- Flexibility around shifts
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
**Reece Group**
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.
Trade Counter Assistant - Wingfield (Civil) employer: Reece Ltd.
Reece Civil is an exceptional employer, offering a dynamic work environment in Wingfield where you can thrive as a Trade Counter Assistant. With a strong focus on employee development, flexible shift options, and generous benefits including performance bonuses and discounts, Reece fosters a culture of collaboration and innovation. Join a team that values diversity and empowers you to make a meaningful impact in the essential industries that support our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant - Wingfield (Civil)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Reece Civil. Understand their products and services, and think about how you can contribute to their mission. This will show that you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Since you'll be helping engineers and tradespeople, think of scenarios where you might need to provide quotes or assist with product information. Role-playing these situations can help you feel more confident during the real deal.
✨Tip Number 3
Be ready to showcase your teamwork! Reece values collaboration, so be prepared to discuss how you've worked well in teams before. Share examples of how you’ve contributed to a positive work environment or helped colleagues achieve their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Reece team. Let’s get you that Trade Counter Assistant role!
We think you need these skills to ace Trade Counter Assistant - Wingfield (Civil)
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous experience in retail sales or customer service. We want to see how you’ve helped customers in the past, whether it was in person or over the phone. This role is all about keeping our customers happy!
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Trade Counter Assistant role.
Tailor Your Application:Take a moment to tailor your application to the specific role. Mention how your skills align with the day-to-day tasks listed in the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Reece Ltd.
✨Know Your Products
Familiarise yourself with the plumbing and bathroom products that Reece Civil offers. Being able to discuss specific items and their uses will show your enthusiasm and readiness to assist customers effectively.
✨Customer Service Focus
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled inquiries, resolved issues, or went the extra mile to ensure customer satisfaction.
✨Demonstrate Team Spirit
Since you'll be part of a Trade Counter team, think about times when you've collaborated with others. Be ready to share how you contribute to a positive team environment and support your colleagues.
✨Show Willingness to Learn
Reece values continuous learning, so express your eagerness to develop new skills and adapt to new systems. Mention any relevant training or courses you've taken that relate to retail or customer service.
