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For Companies At a Glance
- Tasks: Assist tradespeople with product access and keep the branch running smoothly.
- Company: Join Reece Plumbing, Australia's leading supplier of plumbing and bathroom products.
- Benefits: Enjoy performance bonuses, flexible shifts, paid leave, and discounts on renovations.
- Other info: Dynamic team environment with opportunities for growth and continuous learning.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Retail or customer service experience, valid driver's licence, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
About Reece Plumbing
We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.
About the role
As part of the Trade Counter team in Moonah, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.
Your day-to-day
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing and stock control activities
- Help keep the branch tidy and safe
- Make occasional deliveries to customers using a company vehicle
We’d love to hear from you if you’re someone who:
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean, valid driver’s licence and is open to working various shifts, including weekends
- Wants to develop their career - either locally, within our network or head office
Our perks and benefits:
- Performance based bonuses
- Flexibility around shifts
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.
Trade Counter Assistant - Moonah employer: Reece Ltd.
Contact Detail:
Reece Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant - Moonah
✨Tip Number 1
Get to know the company! Research Reece Plumbing and understand their values and products. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role involves helping tradespeople, think of scenarios where you can demonstrate your ability to provide excellent service. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Be ready to talk about your previous experience! Prepare examples from your past roles that highlight your retail sales or customer service skills. This will help you stand out as someone who can hit the ground running at Reece.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Reece team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Trade Counter Assistant - Moonah
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in retail sales or customer service. We want to see how you’ve helped customers in the past, whether it’s in person or over the phone. This role is all about providing top-notch service, so let that shine through!
Be Specific About Your Experience: When detailing your work history, be specific about your tasks. Mention any experience with stock control, pick packing, or maintaining displays. We love seeing candidates who can demonstrate their ability to keep things running smoothly at the branch.
Tailor Your Application: Take a moment to tailor your application to the Trade Counter Assistant role. Use keywords from the job description and show us why you’re the perfect fit for our team in Moonah. A personalised application goes a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Reece Ltd.
✨Know Your Products
Familiarise yourself with the plumbing and bathroom products that Reece offers. Being able to discuss specific items and their uses will show your enthusiasm and readiness to assist customers effectively.
✨Customer Service Focus
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled inquiries or resolved issues, as this role is all about helping tradespeople get what they need.
✨Demonstrate Team Spirit
Reece values collaboration, so be ready to talk about how you work well in a team. Share instances where you contributed to a positive team environment or helped colleagues achieve a common goal.
✨Show Willingness to Learn
Express your eagerness to learn new systems and processes. Mention any previous experiences where you adapted to new technologies or procedures quickly, as this will reassure them of your ability to grow within the role.