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- Tasks: Assist tradespeople with product access and keep the branch running smoothly.
- Company: Join Reece Plumbing, Australia's leading supplier of plumbing and bathroom products.
- Benefits: Enjoy performance bonuses, paid leave, and discounts on renovations.
- Other info: Flexible interview process and commitment to diversity and fairness.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Retail or customer service experience and a valid driver's licence required.
The predicted salary is between 30000 - 40000 £ per year.
About Reece Plumbing
We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.
About the role
As part of the Trade Counter team in Minchinbury, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.
Your day-to-day
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing and stock control activities
- Help keep the branch tidy and safe
- Make occasional deliveries to customers using a company vehicle
We’d love to hear from you if you’re someone who:
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean, valid driver’s licence and is open to working various shifts, including weekends
- Wants to develop their career - either locally, within our network or head office
Our perks and benefits:
- Performance based bonuses
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
What happens next!
After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.
Please check your junk or spam folder if you don't see the invitation in your inbox. At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at recruitment@reece.com.au, and our team will be in touch.
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.
Trade Counter Assistant - Minchinbury employer: Reece Ltd.
Contact Detail:
Reece Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant - Minchinbury
✨Tip Number 1
Get to know the company! Before your chat interview, do a bit of research on Reece Plumbing. Understand their values and what they stand for. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about the questions you might be asked in the chat interview and prepare your answers. Focus on your customer service experience and how you can contribute to the Trade Counter team. We want to hear your passion!
✨Tip Number 3
Be yourself! The chat interview is a relaxed way to showcase your personality. Don’t stress about being formal; just be genuine and let your enthusiasm for the role shine through. Remember, they’re looking for the right attitude as much as skills.
✨Tip Number 4
Follow up! After your chat interview, send a quick thank-you note or email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the opportunity at Reece!
We think you need these skills to ace Trade Counter Assistant - Minchinbury
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in retail sales or customer service. We want to see how you’ve helped customers in the past, whether it’s in person or over the phone. This role is all about supporting tradespeople, so let your passion for helping others shine through!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, especially since you'll be providing quotes and information to customers. Avoid jargon and make it easy for us to understand your experience.
Tailor Your Application: Take a moment to tailor your application to the Trade Counter Assistant role. Mention specific skills that match the job description, like your ability to pick orders or maintain shop displays. This shows us you’re genuinely interested and have done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Reece Ltd.
✨Know Your Products
Familiarise yourself with the plumbing and bathroom products that Reece offers. Being able to discuss specific items and their uses will show your enthusiasm and readiness to assist customers effectively.
✨Customer Service Focus
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this role heavily relies on helping tradespeople.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, problem-solving, and your ability to learn new systems. Practising your responses can help you feel more confident and articulate during the interview.
✨Show Your Flexibility
Since the role may require working various shifts, including weekends, be ready to discuss your availability. Highlighting your willingness to adapt will demonstrate your commitment to the team and the job.