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- Tasks: Assist customers and deliver plumbing products while keeping the branch running smoothly.
- Company: Join Reece Plumbing, Australia's leading supplier of plumbing and bathroom products.
- Benefits: Enjoy performance bonuses, paid leave, and discounts on renovations.
- Other info: Flexible interview process and commitment to diversity and fairness.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Retail or customer service experience and a valid driver's licence required.
The predicted salary is between 30000 - 40000 £ per year.
We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.
As part of the Trade Counter team in Penrith, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.
A typical day involves:
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing and stock control activities
- Help keep the branch tidy and safe
- Make deliveries to customers using a company vehicle
We’d love to hear from you if you’re someone who:
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean, valid driver’s licence and is open to working various shifts, including weekends
- Wants to develop their career - either locally, within our network or head office
Our perks and benefits:
- Performance based bonuses
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It’s best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.
At Reece Group, we prioritise fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at recruitment@reece.com.au, and our team will be in touch.
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that’s the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.
Trade Counter Assistant / Delivery Driver - Penrith employer: Reece Ltd.
Contact Detail:
Reece Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant / Delivery Driver - Penrith
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Reece Plumbing. Understand their products and services, and think about how you can contribute to their mission. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for the brief chat interview by thinking about your past experiences in retail or customer service. Be ready to share specific examples of how you've helped customers or solved problems. This will make you more confident and relatable.
✨Tip Number 3
Dress the part! Even though it’s a relaxed interview, looking smart and professional can make a great first impression. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up! After your chat interview, don’t forget to send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Trade Counter Assistant / Delivery Driver - Penrith
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail sales or customer service. We want to see how you can help our customers and contribute to the team at Reece!
Show Off Your Skills: Don’t forget to mention any computer skills or systems you’ve used before. We’re keen on candidates who are tech-savvy and ready to learn new systems, so let us know what you’ve got!
Be Yourself: When answering the questions in the brief chat interview, just be yourself! We’re looking for genuine personalities that fit well with our team culture. Relax and let your true self shine through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Reece Ltd.
✨Know Your Products
Familiarise yourself with the plumbing and bathroom products that Reece offers. Being able to discuss specific items and their benefits will show your enthusiasm and readiness to assist customers effectively.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this role heavily relies on strong interpersonal skills.
✨Demonstrate Team Spirit
Since you'll be part of a team, think about how you can contribute positively to the branch environment. Be ready to share experiences where you collaborated with others to achieve a common goal.
✨Be Ready for Flexibility
The job requires working various shifts, including weekends. Show your willingness to adapt by discussing your availability and any previous experience in flexible roles. This will highlight your commitment to the position.