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- Tasks: Assist tradespeople with product access and keep the branch running smoothly.
- Company: Join Reece Plumbing, Australia's leading supplier of plumbing and bathroom products.
- Benefits: Enjoy performance bonuses, paid leave, and discounts on renovations.
- Other info: Flexible interview process and commitment to diversity and fairness.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Retail or customer service experience and a valid driver's licence required.
The predicted salary is between 24000 - 30000 £ per year.
We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.
About the role
As part of the Trade Counter team in Newcastle, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.
Your day-to-day
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing and stock control activities
- Help keep the branch tidy and safe
- Make deliveries to customers using a company vehicle
We’d love to hear from you if you’re someone who:
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean, valid driver’s licence and is open to working various shifts, including weekends
- Wants to develop their career - either locally, within our network or head office
Our perks and benefits:
- Performance based bonuses
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
What happens next!
After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.
Please check your junk or spam folder if you don't see the invitation in your inbox. At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at recruitment@reece.com.au, and our team will be in touch.
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.
Trade Counter Assistant employer: Reece Ltd.
Contact Detail:
Reece Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Get to know the company! Before your chat interview, do a bit of research on Reece Plumbing. Understand their products and values so you can show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about the questions you might be asked during the brief chat interview. Prepare some examples from your past experiences that highlight your customer service skills and teamwork.
✨Tip Number 3
Be yourself! The chat interview is designed to be relaxed, so don’t stress too much. Just be honest and let your personality shine through. They want to see if you’re a good fit for the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from us at Reece.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Trade Counter Assistant role. Highlight any relevant experience in retail sales or customer service, as well as your ability to help customers both in person and over the phone.
Show Your Enthusiasm: Let your passion for helping others shine through in your application. We love candidates who are excited about supporting tradespeople and making their day-to-day easier, so don’t hold back!
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand at a glance.
Apply Through Our Website: For the best chance of success, make sure you apply directly through our website. This way, we can easily track your application and get back to you quickly with next steps!
How to prepare for a job interview at Reece Ltd.
✨Know Your Products
Familiarise yourself with the plumbing and bathroom products that Reece offers. Being able to discuss specific items and their uses will show your enthusiasm and knowledge, making you stand out as a candidate who can genuinely assist customers.
✨Practice Customer Interactions
Since the role involves providing quotes and customer service, practice common scenarios you might encounter. Role-playing with a friend or family member can help you feel more comfortable and confident when answering questions during the interview.
✨Highlight Relevant Experience
Make sure to emphasise any previous retail sales or customer service experience you have. Share specific examples of how you've helped customers in the past, as this will demonstrate your ability to thrive in a similar environment at Reece.
✨Be Ready for the Chat Interview
The initial chat interview is designed to be relaxed, so take advantage of that! Prepare to answer the five questions thoughtfully, and remember to showcase your personality. This is your chance to make a great first impression without the usual pressure of a formal interview.