At a Glance
- Tasks: Support the Onsite team by managing customer enquiries and processing orders.
- Company: Join Reece, a leading supplier in the plumbing industry with a supportive culture.
- Benefits: Enjoy performance bonuses, paid leave, and discounts on home renovations.
- Other info: Opportunities for continuous learning and career growth await you.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Strong people skills and proficiency in Microsoft Office programs.
The predicted salary is between 30000 - 40000 £ per year.
Our Onsite business unit is focused on driving the success of our customers through end-to-end supply solutions; we cater for the unique volume requirements of large commercial builders, developers, and plumbers. The Onsite team in Sydney and Newcastle, like the broader Reece team, are committed, down to earth and driven people striving for greatness every day.
About the role
The role of Sales Support Staff is to support the Onsite management to achieve the company vision and successfully implement our strategy to be the trade’s most valuable partner. Here you’ll have a future you can feel good about.
- Answering of telephone enquiries from customers
- Process customers requests for delivery / release of orders for next day dispatch
- Deliver prompt responses to customer enquiries on stock availability and technical information
- Liaising with suppliers for pricing and product availability
- Logging of After Sales requests and associated follow-up
- Ensure stock levels are maintained in line with Onsite stock management system and procedures
- Embracing the Reece values, policies and procedures and being a supportive team member
- Processing and exporting mining orders
- Project Managing
- Project Estimating
Skills and Experience
- People skills and ability to build and maintain strong relationships with staff, colleagues and customers.
- Strong interpersonal skills - to establish a productive working relationship with all staff and customers
- Willingness to 'have a go'
- Great personal and workplace presentation
- Proficient with Microsoft Windows programs including, Word, Outlook and Excel
Our perks and benefits:
- Performance based bonuses
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
What happens next!
After submitting your application, you’ll be invited to participate in a brief chat interview with one of our friendly recruiters so they can get to know you and your experience better. At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support.
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Commercial Sales Support - (Onsite) Pemulwuy in Scarborough employer: Reece Ltd.
Contact Detail:
Reece Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Sales Support - (Onsite) Pemulwuy in Scarborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Reece and their Onsite business. Understanding their values and what they stand for will help you connect better during the chat.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past experiences where you've successfully interacted with customers or colleagues. Be ready to share these stories!
✨Tip Number 3
Show your enthusiasm! When chatting with recruiters, let your passion for the role shine through. Talk about why you want to be part of the Reece team and how you can contribute to their success.
✨Tip Number 4
Don’t forget to follow up! After your chat, send a quick thank-you note to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace Commercial Sales Support - (Onsite) Pemulwuy in Scarborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Commercial Sales Support role. Highlight your relevant experience and skills that align with what we’re looking for, like your people skills and proficiency in Microsoft programs.
Show Your Personality: We love a bit of personality! Don’t be afraid to let your character shine through in your written application. Share why you’re passionate about this role and how you can contribute to our team at Reece.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can get back to you quicker!
How to prepare for a job interview at Reece Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the role of Commercial Sales Support and what it entails. Familiarise yourself with Reece's products and services, especially those relevant to large commercial builders and plumbers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role involves building relationships with customers and colleagues, be prepared to discuss your interpersonal skills. Think of examples from your past experiences where you've successfully communicated or resolved issues. Highlighting your ability to connect with others will demonstrate that you’re a great fit for the team.
✨Be Ready for Technical Questions
Expect questions about stock management systems and Microsoft programs like Word, Outlook, and Excel. Brush up on your technical knowledge and be ready to discuss how you've used these tools in previous roles. Showing your proficiency will reassure the interviewers that you can handle the day-to-day tasks effectively.
✨Embrace the Company Values
Reece values commitment, teamwork, and a down-to-earth attitude. During the interview, reflect on how your personal values align with theirs. Share stories that illustrate your dedication to teamwork and customer service, as this will resonate well with the interviewers and show that you’re a cultural fit.