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- Tasks: Assist customers with product info, handle orders, and keep the branch tidy.
- Company: Leading HVAC solutions provider in Newcastle upon Tyne.
- Benefits: Performance bonuses, discounts, and a supportive work environment.
- Why this job: Join a dynamic team and grow your career in a thriving industry.
- Qualifications: Retail or customer service experience and computer proficiency required.
- Other info: Great opportunities for personal and professional growth.
The predicted salary is between 25000 - 30000 £ per year.
An HVAC solutions provider in Newcastle upon Tyne is seeking a Trade Counter Assistant to provide customer service and support to builders and tradespeople.
Responsibilities include:
- Providing product information
- Handling orders
- Maintaining a tidy branch
Ideal candidates will have:
- A background in retail or customer service
- Proficiency in computer use
- A clean valid driver's license
The role offers a supportive environment with opportunities for growth and a range of perks like performance bonuses and discounts.
HVAC Trade Counter Associate: Customer Focus & Growth in Newcastle upon Tyne employer: Reece Ltd.
Contact Detail:
Reece Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVAC Trade Counter Associate: Customer Focus & Growth in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research their products and services so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face on the trade counter and how you'd handle them. Role-playing with a friend can help you feel more prepared and relaxed.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local industry events. Building relationships can give you insider info and even a foot in the door for that Trade Counter Associate role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace HVAC Trade Counter Associate: Customer Focus & Growth in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in retail or customer service. We want to see how you’ve gone above and beyond for customers, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the HVAC Trade Counter Associate role. Mention why you’re excited about working with us and how your background fits the job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Reece Ltd.
✨Know Your Products
Familiarise yourself with the HVAC products and services offered by the company. Being able to discuss specific items and their benefits will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples from your past experiences where you successfully handled difficult customers or resolved issues. This will demonstrate your ability to provide excellent support to builders and tradespeople.
✨Showcase Your Tech Skills
Since proficiency in computer use is essential, be ready to discuss your experience with relevant software or systems. If you have any specific examples of how you've used technology to improve customer service, share those during the interview.
✨Ask About Growth Opportunities
Express your interest in growth within the company. Ask about potential career paths and training opportunities. This shows that you're not just looking for a job, but are genuinely interested in contributing to the company's success and your own development.