At a Glance
- Tasks: Assist customers with product access and ensure smooth branch operations.
- Company: Join Reece Civil, Australia's leading plumbing and bathroom supplier.
- Benefits: Enjoy performance bonuses, flexible shifts, and generous discounts.
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Retail or customer service experience and a valid driver's licence required.
- Other info: Relaxed interview process and commitment to diversity and fairness.
The predicted salary is between 30000 - 42000 £ per year.
About Reece Civil
We dig deep. We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. When it comes to investing in infrastructure, Reece Civil has the goods to deliver for drainage, sewerage, electrical and other utility projects that keep our communities humming.
About the role
As part of the Trade Counter team in Willaston, you'll help engineers, project managers and other tradespeople access the products they need to undertake major projects, as well as undertaking other tasks that keep customers happy and the branch running smoothly.
Your day-to-day
A typical day will involve:
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing and stock control activities
- Helping keep the branch tidy and safe
- Making occasional deliveries to customers using a company vehicle
We'd love to hear from you if you're someone who:
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean valid driver's licence and is open to working various shifts, including weekends
- Wants to develop their career - either locally, within our network or head office
Our perks and benefits:
- Performance based bonuses
- Flexibility around shifts
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
What happens next!
After submitting your application, you'll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don't worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you'll receive a personality profile highlighting your strengths.
Please check your junk or spam folder if you don't see the invitation in your inbox. At Reece Group, we prioritise fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at recruitment@reece.com.au, and our team will be in touch.
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Reece is more than a workplace—it's where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you're working in our branches, showrooms, or support centre, you'll be part of a team committed to professional growth and delivering world-class solutions.
Trade Counter / Inward goods - Willaston in London employer: Reece Ltd.
Contact Detail:
Reece Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter / Inward goods - Willaston in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Reece Civil. Understand their products and values so you can show how you fit into their team. It’ll help you stand out and show you’re genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your customer service experience and how you can contribute to the Trade Counter team. Confidence is key!
✨Tip Number 3
Dress the part! Even if it’s a relaxed chat interview, looking smart shows you take the opportunity seriously. Plus, it’ll boost your confidence when you walk in.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen on the role!
We think you need these skills to ace Trade Counter / Inward goods - Willaston in London
Some tips for your application 🫡
Show Your Customer Service Skills: Since this role is all about helping customers, make sure to highlight any previous experience in retail sales or customer service. We want to see how you’ve made customers happy in the past!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so don’t be afraid to show us your personality while being professional.
Tailor Your Application: Take a moment to read through the job description and tailor your application to match. Mention specific skills or experiences that relate directly to the Trade Counter role – it’ll help us see why you’re a great fit!
Apply Through Our Website: We encourage you to apply through our website for a smooth process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Reece Ltd.
✨Know Your Products
Familiarise yourself with the plumbing and bathroom products that Reece Civil offers. Being able to discuss specific items and their uses will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer, as this role heavily relies on strong interpersonal skills.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, handling difficult customers, and your experience with stock control. Practising your responses will help you feel more confident and articulate during the interview.
✨Show Your Willingness to Learn
Express your eagerness to learn new systems and grow within the company. Highlight any previous experiences where you adapted to new technologies or processes, as this will align with Reece's commitment to continuous learning.