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For Companies At a Glance
- Tasks: Support the Onsite team by managing customer enquiries and processing orders.
- Company: Join Reece, a leading supplier in the plumbing industry with a supportive culture.
- Benefits: Enjoy performance bonuses, paid leave, and discounts on home renovations.
- Other info: Opportunities for continuous learning and career growth await you!
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Strong people skills and proficiency in Microsoft Office programs.
The predicted salary is between 30000 - 40000 £ per year.
About Reece Onsite
Our Onsite business unit is focused on driving the success of our customers through end-to-end supply solutions; we cater for the unique volume requirements of large commercial builders, developers, and plumbers. The Onsite team in Sydney and Newcastle, like the broader Reece team, are committed, down to earth and driven people striving for greatness every day.
About the role
The role of Sales Support Staff is to support the Onsite management to achieve the company vision and successfully implement our strategy to be the trade’s most valuable partner. Here you’ll have a future you can feel good about.
- Answering of telephone enquiries from customers
- Process customers requests for delivery / release of orders for next day dispatch
- Deliver prompt responses to customer enquiries on stock availability and technical information
- Liaising with suppliers for pricing and product availability
- Logging of After Sales requests and associated follow-up
- Ensure stock levels are maintained in line with Onsite stock management system and procedures
- Embracing the Reece values, policies and procedures and being a supportive team member
- Processing and exporting mining orders
- Project Managing
- Project Estimating
Skills and Experience
- People skills and ability to build and maintain strong relationships with staff, colleagues and customers.
- Strong interpersonal skills - to establish a productive working relationship with all staff and customers
- Willingness to 'have a go'
- Great personal and workplace presentation
- Proficient with Microsoft Windows programs including, Word, Outlook and Excel
Our perks and benefits:
- Performance based bonuses
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
What happens next!
After submitting your application, you’ll be invited to participate in a brief chat interview with one of our friendly recruiters so they can get to know you and your experience better. At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at recruitment@reece.com.au, and our team will be in touch.
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Commercial Sales Support - (Onsite) Pemulwuy employer: Reece Ltd.
Contact Detail:
Reece Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Sales Support - (Onsite) Pemulwuy
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Reece and their Onsite business. Understanding their values and what they stand for will help you connect better during the chat with the recruiter.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past experiences where you've successfully interacted with customers or colleagues. This will show you're a great fit for the team.
✨Tip Number 3
Be ready to showcase your tech skills! Brush up on Microsoft Word, Outlook, and Excel, as these are key tools for the job. Maybe even prepare a quick example of how you've used them in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Reece team and contributing to our mission.
We think you need these skills to ace Commercial Sales Support - (Onsite) Pemulwuy
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Sales Support role. Highlight your people skills and any relevant experience that shows you can build strong relationships with customers and colleagues.
Show Off Your Skills: Don’t forget to mention your proficiency in Microsoft Windows programs like Word, Outlook, and Excel. These are key tools for the role, so let us know how you’ve used them in past jobs or projects.
Be Yourself: We love authenticity! When writing your application, let your personality shine through. Share your willingness to 'have a go' and how you embrace challenges—this aligns perfectly with our team culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can get back to you quickly about the next steps!
How to prepare for a job interview at Reece Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the role of Commercial Sales Support and what it entails. Familiarise yourself with Reece's products and services, especially those relevant to large commercial builders and plumbers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role involves building relationships with customers and colleagues, be prepared to discuss your interpersonal skills. Think of examples from your past experiences where you've successfully communicated or resolved issues. This will demonstrate your ability to thrive in a team-oriented environment.
✨Be Ready for Technical Questions
Expect questions about stock management systems and how you would handle customer inquiries regarding product availability. Brush up on your knowledge of Microsoft Word, Outlook, and Excel, as these tools are essential for the role. Being able to showcase your proficiency will set you apart from other candidates.
✨Embrace the Reece Values
Familiarise yourself with Reece's values and culture. During the interview, express how your personal values align with theirs. This could include your commitment to teamwork, customer service, and continuous improvement. Showing that you fit into their culture can significantly boost your chances of landing the job.