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- Tasks: Assist tradespeople with product access and ensure smooth branch operations.
- Company: Join Reece, a respected industry supplier with over 100 years of experience.
- Benefits: Enjoy performance bonuses, discounts, and continuous learning opportunities.
- Other info: Flexible interview process and commitment to diversity and fairness.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Retail or customer service experience and a valid driver's licence required.
The predicted salary is between 30000 - 40000 £ per year.
Trade Counter Assistant - Papanui locations: NZ - Papanui - 22 Harewood Road time type: Part time posted on: Posted Today job requisition id: R-00028929
About Reece New Zealand
Reece Group is a proud 100+ year old company whose journey in Aotearoa began 20 years ago with a vision to become the most respected industry supplier in New Zealand. Our people have helped us achieve great results throughout these years and we want you to be a part of this journey. At Reece, we invest in our people so you'll receive ongoing training - plus have opportunities to advance in the business. Here, you'll have a future you can feel good about.
About the role
As part of the Trade Counter team in Papanui, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.
Your day-to-day
A typical day involves:
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Occasionally make deliveries to customers using a company vehicle
- Undertaking pick packing and stock control activities
- Help keep the branch tidy and safe
We’d love to hear from you if you’re someone who:
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean, valid driver’s licence and is open to working various shifts, including weekends
- Wants to develop their career - either locally, within our network or head office
Our perks and benefits:
- Performance based bonuses
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
What happens next!
After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths. Please check your junk or spam folder if you don't see the invitation in your inbox.
At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at recruitment@reece.com.au and our team will be in touch.
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.
Trade Counter Assistant - Papanui in Chester employer: Reece Ltd.
Contact Detail:
Reece Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant - Papanui in Chester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Reece Group. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and retail sales. Prepare some examples from your past experiences that highlight your skills. This way, you'll feel more confident when it’s your turn to shine!
✨Tip Number 3
Be yourself! During the chat interview, let your personality shine through. Reece is looking for someone who fits well with their team, so don’t be afraid to show your enthusiasm for helping customers and working in a collaborative environment.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you note or email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your excitement about the role and how you can contribute to the team.
We think you need these skills to ace Trade Counter Assistant - Papanui in Chester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Trade Counter Assistant role. Highlight any previous experience in retail or customer service, as this will show us you're a great fit for helping our customers.
Show Your Personality: We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm for the role shine through. A friendly tone can make a big difference and help us get to know you better.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Make sure to include all relevant details about your skills and experiences without rambling on.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly about the next steps!
How to prepare for a job interview at Reece Ltd.
✨Know Your Products
Familiarise yourself with the products Reece offers, especially those relevant to plumbing and renovation. This will help you provide accurate information and quotes during the interview, showing that you're proactive and knowledgeable.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've excelled in customer service. Highlight situations where you resolved issues or went above and beyond for a customer, as this role heavily relies on helping tradespeople effectively.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle day-to-day tasks like stock control and order picking. Think of scenarios where you've successfully managed similar responsibilities and be ready to discuss them.
✨Emphasise Your Willingness to Learn
Reece values ongoing training and development, so express your eagerness to learn new systems and grow within the company. Share any past experiences where you've quickly adapted to new tools or processes.