At a Glance
- Tasks: Assist customers and deliver plumbing products while keeping the branch running smoothly.
- Company: Join Reece Plumbing, Australia's leading supplier of plumbing and bathroom products.
- Benefits: Enjoy performance bonuses, paid leave, and discounts on home renovations.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Retail or customer service experience, valid driver's licence, and a willingness to learn.
- Other info: Flexible interview process and commitment to diversity and fairness.
The predicted salary is between 24000 - 36000 £ per year.
We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.
As part of the Trade Counter team in Campsie, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.
A typical day involves:
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing and stock control activities
- Help keep the branch tidy and safe
- Make deliveries to customers using a company vehicle
We’d love to hear from you if you’re someone who:
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean, valid driver’s licence and is open to working various shifts, including weekends
- Wants to develop their career - either locally, within our network or head office
Our perks and benefits:
- Performance based bonuses
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It’s best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.
At Reece Group, we prioritise fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at recruitment@reece.com.au, and our team will be in touch.
Reece is a place where people make a real difference. And that’s the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.
Trade Counter Assistant / Delivery Driver - Campsie in Canterbury employer: Reece Ltd.
Contact Detail:
Reece Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant / Delivery Driver - Campsie in Canterbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Reece Plumbing. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and delivery roles. Practise your responses with a friend or in front of a mirror. The more comfortable you are, the better you'll perform during the chat interview.
✨Tip Number 3
Show off your personality! During the interview, let your character shine through. Reece is looking for someone who fits well with their team, so don’t be afraid to share a bit about yourself and why you’re passionate about helping customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Trade Counter Assistant / Delivery Driver - Campsie in Canterbury
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in retail or customer service. We love candidates who enjoy helping customers, so share specific examples of how you've gone above and beyond for clients.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Tailor Your Application: Take a moment to tailor your application to the Trade Counter Assistant / Delivery Driver role. Mention relevant skills like stock control or delivery experience, as this shows us you're genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic team at Reece!
How to prepare for a job interview at Reece Ltd.
✨Know Your Products
Familiarise yourself with the plumbing and bathroom products that Reece offers. Being able to discuss specific items and their benefits will show your enthusiasm and readiness to assist customers effectively.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer, as this role heavily relies on helping tradespeople with their needs.
✨Demonstrate Team Spirit
Since you'll be part of a team, think about how you can contribute positively to the branch environment. Share experiences where you collaborated with others or helped maintain a tidy workspace, as teamwork is key in this role.
✨Be Ready for Flexibility
Show that you're open to working various shifts, including weekends. Discuss any previous experience you have with flexible work hours, as this will demonstrate your adaptability and commitment to the job.