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For Companies At a Glance
- Tasks: Assist tradespeople with product access and ensure smooth branch operations.
- Company: Join Reece Plumbing, Australia's leading plumbing supplier with a century of expertise.
- Benefits: Enjoy performance bonuses, paid leave, and discounts on home renovations.
- Why this job: Make a real impact by supporting essential trades in your community.
- Qualifications: Retail or customer service experience and a valid driver's licence required.
- Other info: Flexible interview process and opportunities for career development.
The predicted salary is between 24000 - 36000 £ per year.
We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.
About the role
As part of the Trade Counter team in Bankstown, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.
Your day-to-day
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing and stock control activities
- Help keep the branch tidy and safe
- Make deliveries to customers using a company vehicle
We’d love to hear from you if you’re someone who:
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean, valid driver’s licence and is open to working various shifts, including weekends
- Wants to develop their career - either locally, within our network or head office
Our perks and benefits:
- Performance based bonuses
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
What happens next!
After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It’s best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.
Please check your junk or spam folder if you don't see the invitation in your inbox. At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at recruitment@reece.com.au, and our team will be in touch.
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.
Trade Counter Assistant - Bankstown in Canterbury employer: Reece Ltd.
Contact Detail:
Reece Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant - Bankstown in Canterbury
✨Tip Number 1
Get to know the company! Before your chat interview, do a bit of research on Reece Plumbing. Understand their products and values so you can show genuine interest and ask insightful questions.
✨Tip Number 2
Practice makes perfect! Think about the types of questions they might ask during the brief chat interview. Prepare your answers, focusing on your customer service experience and how you can help tradespeople.
✨Tip Number 3
Be yourself! The chat interview is designed to be relaxed, so don’t stress too much. Just be honest about your skills and experiences, and let your personality shine through.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you note or email. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Assistant - Bankstown in Canterbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail sales or customer service. We want to see how you can help our customers, so mention any specific skills or experiences that relate to the Trade Counter Assistant role.
Show Your Enthusiasm: Let your passion for helping customers shine through in your written application. We love candidates who are excited about the plumbing industry and eager to support tradespeople in their projects, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Reece Ltd.
✨Know Your Products
Familiarise yourself with the plumbing and bathroom products that Reece offers. Being able to discuss specific items and their uses will show your enthusiasm and knowledge, making you stand out as a candidate who is ready to help customers effectively.
✨Practice Customer Interactions
Since the role involves providing customer service both in person and over the phone, practice common customer scenarios. Think about how you would handle questions or complaints, and be prepared to demonstrate your communication skills during the interview.
✨Show Your Team Spirit
Reece values collaboration, so be ready to share examples of how you've worked well in a team before. Highlight any experiences where you contributed to a positive work environment or helped colleagues achieve a common goal.
✨Be Ready for Flexibility
The job may require various shifts, including weekends. Be honest about your availability and express your willingness to adapt. This shows that you're committed to being a reliable team member who can meet the needs of the branch.