Trade Counter Assistant - Brighton
Trade Counter Assistant - Brighton

Trade Counter Assistant - Brighton

Brighton Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist tradespeople with product access and keep the branch running smoothly.
  • Company: Join Reece Plumbing, Australia's leading plumbing supplier with a century of expertise.
  • Benefits: Enjoy performance bonuses, paid leave, and discounts on home renovations.
  • Why this job: Make a real difference in the community while developing your career.
  • Qualifications: Retail or customer service experience and a valid driver's licence required.
  • Other info: Dynamic team environment with opportunities for growth and learning.

The predicted salary is between 24000 - 36000 £ per year.

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About the role

As part of the Trade Counter team in Brighton, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

Your day-to-day

  • Providing customer service and information about products
  • Providing quotes both in person and over the phone
  • Undertaking pick packing and stock control activities
  • Help keep the branch tidy and safe
  • Make occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

  • Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
  • Can pick orders, maintain shop floor displays and ensure information provided is accurate
  • Can use a computer and is happy to learn new systems
  • Has a clean, valid driver’s licence and is open to working various shifts, including weekends
  • Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

  • Performance based bonuses
  • Paid annual leave
  • Continuous learning and development programs to support your career goals
  • Generous discounts for those looking to renovate their bathroom or kitchen
  • Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
  • Paid parental leave

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.

Trade Counter Assistant - Brighton employer: Reece Ltd.

Reece Plumbing is an exceptional employer, offering a vibrant work culture in Brighton where teamwork and customer service are at the forefront. With a strong commitment to employee development through continuous learning programs and performance-based bonuses, staff are encouraged to grow their careers within a supportive environment. Additionally, employees enjoy generous perks such as discounts on home renovations and a focus on work-life balance, making it a rewarding place to build a meaningful career.
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Contact Detail:

Reece Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trade Counter Assistant - Brighton

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Reece Plumbing. Understand their products and services, and think about how you can contribute to their mission. This will show that you're genuinely interested and ready to hit the ground running.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to customer service and retail sales. Think of examples from your past experiences that highlight your skills. We want you to feel confident and ready to impress!

✨Tip Number 3

Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can make a great first impression, especially in a customer-facing role like Trade Counter Assistant.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team!

We think you need these skills to ace Trade Counter Assistant - Brighton

Customer Service
Retail Sales Experience
Product Knowledge
Quoting Skills
Stock Control
Order Picking
Computer Literacy
Valid Driver's Licence
Communication Skills
Attention to Detail
Teamwork
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Trade Counter Assistant role. Highlight any previous experience in retail or customer service, and don’t forget to mention your skills in using computers and learning new systems!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for helping customers and your desire to develop your career with us at Reece. Keep it friendly and professional!

Show Off Your Skills: In your application, be sure to showcase your ability to provide quotes, maintain shop displays, and keep things tidy. We love candidates who can demonstrate their organisational skills and attention to detail!

Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, so we can get back to you quickly!

How to prepare for a job interview at Reece Ltd.

✨Know Your Products

Familiarise yourself with the plumbing and bathroom products that Reece offers. Being able to discuss specific items and their uses will show your enthusiasm and knowledge, making you stand out as a candidate who can genuinely assist customers.

✨Customer Service Focus

Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a trade counter environment.

✨Show Your Team Spirit

Reece values collaboration, so be ready to talk about how you work well in a team. Share stories that highlight your ability to support colleagues and contribute to a positive workplace culture, which is essential for keeping the branch running smoothly.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the company. Inquire about the training programs or opportunities for career development. This shows your genuine interest in growing with Reece and your commitment to contributing to their success.

Trade Counter Assistant - Brighton
Reece Ltd.
Location: Brighton

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