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- Tasks: Assist plumbers and tradespeople with product access and keep the branch running smoothly.
- Company: Reece Plumbing, Australia's leading supplier of plumbing and bathroom products.
- Benefits: Performance bonuses, flexible shifts, paid leave, and generous discounts.
- Other info: Opportunities for career development and continuous learning.
- Why this job: Join a supportive team and make a real difference in the plumbing industry.
- Qualifications: Retail or customer service experience, computer skills, and a valid driver's licence.
The predicted salary is between 30000 - 40000 £ per year.
About Reece Plumbing
We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.
About The Role
As part of the Trade Counter team in Cannington, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.
Your day-to-day A Typical Day Involves:
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing and stock control activities
- Help keep the branch tidy and safe
- Make occasional deliveries to customers using a company vehicle
We’d love to hear from you if you’re someone who:
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean, valid driver’s licence and is open to working various shifts, including weekends
- Wants to develop their career - either locally, within our network or head office
Our Perks And Benefits:
- Performance based bonuses
- Flexibility around shifts
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Trade Counter Assistant - Cannington in Devon employer: Reece Group
Contact Detail:
Reece Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant - Cannington in Devon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Reece Plumbing. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role involves helping tradespeople, think of examples from your past experiences where you've gone above and beyond for a customer. This will help you stand out during the interview.
✨Tip Number 3
Be ready to demonstrate your teamwork abilities! Reece values collaboration, so be prepared to share how you've worked well with others in previous roles. It shows you can fit into their culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Reece family. Don’t miss out!
We think you need these skills to ace Trade Counter Assistant - Cannington in Devon
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in retail or customer service. We want to see how you’ve helped customers in the past, whether it’s face-to-face or over the phone. This role is all about supporting tradespeople, so let your passion for helping others shine through!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Trade Counter Assistant role. Remember, we’re looking for someone who can provide accurate information and quotes!
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific skills that relate to the tasks listed, like stock control or maintaining shop displays. This shows us that you’ve read the job details carefully and understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Reece Group
✨Know Your Products
Familiarise yourself with the plumbing and bathroom products that Reece Plumbing offers. Being able to discuss specific items and their uses will show your enthusiasm and readiness to assist customers effectively.
✨Customer Service Focus
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this role heavily relies on helping tradespeople in a fast-paced environment.
✨Demonstrate Team Spirit
Since you'll be part of a team, think about how you can contribute positively to the branch's atmosphere. Share instances where you collaborated with colleagues to achieve a common goal, highlighting your ability to work well with others.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle stock control or deliveries. Prepare to discuss how you would manage order picking or maintain shop floor displays, showcasing your practical knowledge and organisational skills.