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For Companies At a Glance
- Tasks: Lead product strategy and customer retention for innovative workload automation solutions.
- Company: Join Redwood, a forward-thinking tech company focused on customer success.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment with a commitment to diversity and inclusion.
- Why this job: Shape the future of enterprise software and drive impactful migrations.
- Qualifications: 5-7 years in product management with a focus on B2B software.
The predicted salary is between 80000 - 120000 ÂŁ per year.
Responsibilities
As the Product Leader for ActiveBatch and Tidal, you will own the product strategy, customer retention, and migration roadmap for Redwood’s legacy workload automation portfolio. You will maximize customer lifetime value and position migrations as expansion opportunities—not churn events.
- Collaborate with the RMJ Product team to ensure migration blockers are addressed in the roadmap (feature parity, migration utilities, customer‑specific integrations).
- Work with Engineering (ActiveBatch/Tidal sustaining teams) to prioritize defect fixes, security patches, and compliance requirements while minimizing investment in legacy platforms.
- Partner with Customer Success to design migration engagement models: discovery workshops, migration planning, technical validation, and go‑live support.
- Support Sales with migration business cases and competitive positioning.
- Develop and lead Product Owners responsible for backlog management, sprint ceremonies, and delivery execution.
- Model product‑management best practices: customer‑centric discovery, data‑driven prioritization, outcome‑based road‑mapping, and transparent communication.
- Build PO capability in migration management, customer segmentation, churn risk assessment, migration planning, and technical enablement.
Required Experience
- 5–7 years in product management with a demonstrated track record of shipping complex B2B enterprise software.
- Legacy product‑management experience, sustaining platforms while building migration paths to modern architectures.
- Customer retention expertise: preventing churn during platform transitions and positioning migrations as value‑add opportunities.
- Enterprise software domain knowledge in workload automation, ERP integration, cloud infrastructure, or mission‑critical operations software.
- Cross‑functional leadership with Engineering, Sales, CSM, and Support to balance competing priorities and deliver customer outcomes.
- Analytical rigor with data (renewal rates, support ticket trends, usage telemetry) to inform prioritization and predict churn risk.
Preferred Experience
- 8+ years in product management with portfolio‑level accountability for multiple products or customer segments.
- Migration strategy execution: led customer migrations at scale (100+ accounts), developed segmentation models, and built migration tooling/playbooks.
- Deep understanding of job scheduling, batch processing, ERP integration, SAP workflows, or cloud orchestration within the workload automation or IT operations domain.
- Team leadership experience: hired, developed, and retained Product Owners or junior PMs in distributed/offshore models.
Director, Product Management - ActiveBatch & Tidal Burnham, United Kingdom employer: Redwood
Contact Detail:
Redwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Product Management - ActiveBatch & Tidal Burnham, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to product management. We suggest doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies that highlight your past successes in product management. We want to see how you’ve tackled challenges and driven results in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Director, Product Management - ActiveBatch & Tidal Burnham, United Kingdom
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director, Product Management role. Highlight your experience in product management, especially with B2B enterprise software, and how you've tackled customer retention and migration strategies.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact. Use metrics where possible, like how you improved customer retention rates or successfully led migrations at scale.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We want to see your personality shine through, so don’t be afraid to let your voice come across!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Redwood
✨Know Your Product Inside Out
As a potential Director of Product Management, you need to be well-versed in ActiveBatch and Tidal. Familiarise yourself with their features, customer pain points, and how they fit into the broader workload automation landscape. This knowledge will help you articulate your vision and strategies during the interview.
✨Showcase Your Customer Retention Strategies
Prepare to discuss specific examples of how you've successfully retained customers during platform transitions. Highlight any innovative approaches you've taken to position migrations as opportunities for value addition rather than just churn events. This will demonstrate your expertise in customer-centric product management.
✨Collaborate Like a Pro
Emphasise your experience working cross-functionally with teams like Engineering, Sales, and Customer Success. Be ready to share examples of how you've balanced competing priorities to deliver outstanding customer outcomes. This will show that you can lead effectively in a collaborative environment.
✨Data-Driven Decision Making
Be prepared to discuss how you've used data to inform your product strategies. Whether it's renewal rates or support ticket trends, showcasing your analytical skills will highlight your ability to predict churn risk and make informed decisions that benefit the product and its users.