Strategic Account Manager - Fully Remote

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

Obsess over Customer Success

The Strategic Account Manager owns and grows relationships with some of the world's largest and most complex organisations. Building long-term client relationships and developing key business relationships. The role requires a strong focus on new business development, in addition to up-selling and cross-selling to existing clients. This will be achieved through:

• Solution selling, account planning, prospecting to identify high-quality clients, qualifying and developing assigned accounts.
• Implementing sales tactics to achieve corporate revenue/profit goals aligned with Redwood’s expansion strategy.
• Growing businesses' existing key customers, maintaining long-term relationships with accounts and maximizing cross-sales opportunities.
• Developing an in-depth understanding of the client’s business, strategy, goals, pain points, challenges, market and value chain to drive customer-centric opportunities within key accounts.
• Positioning Redwood as a business partner to address client goals within Digital, Business & Technology transformation areas, leveraging a consultative and value-driven selling approach.
• Fostering strong relationships with key client stakeholders, leveraging tactics to identify, engage, and maintain conversations that generate and drive deals through the sales process.
• Demonstrating strong executive presence, networking and relationship building skills with top management of organizations of multiple levels to generate new opportunities.
• Acting as the key interface (account management) between the customer and all relevant service delivery areas (pre-sales, delivery, finance, etc).
• Helping identify & manage risks within client engagements and solve conflicts coordinating actions across multiple stakeholders and departments as needed.
• Being a reliable individual contributor and a great team player with strong work ethic and openness for diversity.
• Executing presence and C-level/top-management relationship building skills that resulted in strong sales results from existing networks.

Qualifications:

• BA/BS Degree or equivalent business experience.
• ~7+ years of successful enterprise sales experience.
• A strong foundation for strategic and tactical selling of a solution sale.

THE LEGAL BIT

Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. All such discrimination is unlawful and will have a zero tolerance policy applied to it.

Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.