Renewals Manager in London

Renewals Manager in London

London Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive customer contract renewals and maximise retention while identifying upsell opportunities.
  • Company: Join Redwood Software, a leader in automation solutions with a collaborative culture.
  • Benefits: Enjoy competitive salary, flexible work options, and opportunities for professional growth.
  • Why this job: Make a real impact by helping customers succeed and enhancing their automation experience.
  • Qualifications: Experience in sales or customer success with strong communication skills.
  • Other info: Be part of a dynamic team that values curiosity and collaboration.

The predicted salary is between 36000 - 60000 £ per year.

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future.

CORE VALUES

  • One Team. One Redwood
  • Make Your Own Weather
  • Obsess over Customer Success
  • Work the Problem
  • Be Curious
  • Own the Outcome
  • Respect Each Other

YOUR IMPACT

The Renewals Manager is a critical role within the Sales team at Redwood Software, responsible for driving the successful renewal of existing customer contracts. This role will focus on maximizing customer retention, identifying upsell and cross-sell opportunities along with ensuring a seamless renewal process. The Renewals Manager will work closely with internal teams, including Sales, Technical.

Renewals Manager in London employer: Redwood Software

At Redwood Software, we pride ourselves on fostering a collaborative and innovative work environment where every team member is empowered to contribute to our mission of delivering exceptional automation solutions. Located in a vibrant tech hub, we offer competitive benefits, continuous professional development opportunities, and a culture that values curiosity and customer success, making us an ideal employer for those looking to make a meaningful impact in the world of automation.
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Contact Detail:

Redwood Software Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Renewals Manager in London

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Redwood Software on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by understanding Redwood's core values. Think about how your experiences align with 'One Team' and 'Obsess over Customer Success'. This will show that you're not just a fit for the role, but for the company culture too.

✨Tip Number 3

Practice your pitch! Be ready to explain how you can drive customer retention and identify upsell opportunities. Use specific examples from your past roles to demonstrate your skills and impact.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Redwood team.

We think you need these skills to ace Renewals Manager in London

Customer Retention
Upselling
Cross-Selling
Contract Management
Sales Collaboration
Process Improvement
Communication Skills
Problem-Solving Skills
Technical Understanding
Workflow Management
Customer Success Focus
Attention to Detail
Adaptability
Teamwork

Some tips for your application 🫡

Show Your Passion for Automation: When writing your application, let your enthusiasm for automation shine through! We love candidates who are excited about the transformative power of technology and how it can make a difference in business processes.

Tailor Your Experience: Make sure to highlight your relevant experience in customer success and contract renewals. We want to see how your background aligns with our mission at Redwood, so don’t be shy about showcasing your achievements!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Renewals Manager role. Remember, less is often more!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Redwood Software

✨Know Your Automation Stuff

Make sure you brush up on your knowledge of automation solutions, especially those related to ERP systems. Understand how Redwood's platform works and be ready to discuss how you can leverage it to drive customer success and retention.

✨Showcase Your Customer-Centric Mindset

Since the role is all about customer renewals, prepare examples that highlight your experience in customer success. Think about times you've gone above and beyond for clients, and how you’ve identified upsell opportunities in previous roles.

✨Collaborate Like a Pro

This position requires working closely with various internal teams. Be ready to talk about your experience collaborating across departments. Share specific instances where teamwork led to successful outcomes, especially in sales or technical environments.

✨Embrace Curiosity

Redwood values curiosity, so come prepared with questions about the company and its products. Show that you're eager to learn and understand how you can contribute to the team’s success. This will demonstrate your genuine interest in the role and the company.

Renewals Manager in London
Redwood Software
Location: London
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