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For Companies At a Glance
- Tasks: Lead product strategy and customer retention for ActiveBatch and Tidal automation solutions.
- Company: Join Redwood Software, a leader in automation and orchestration for enterprises.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment focused on innovation and customer success.
- Why this job: Make a real impact by transforming business processes with cutting-edge automation technology.
- Qualifications: 5-7 years in product management with experience in B2B enterprise software.
The predicted salary is between 80000 - 120000 £ per year.
OUR MISSION
At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.
ABOUT US
Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.
CORE VALUES
- One Team. One Redwood.
- Make Your Own Weather
- Obsess over Customer Success
- Work the Problem
- Be Curious
- Own the Outcome
- Respect Each Other
YOUR IMPACT
As the Product Leader for ActiveBatch and Tidal, you will own the product strategy, customer retention, and migration roadmap for Redwood's legacy workload automation portfolio. You will maximize customer lifetime value, and position migrations as expansion opportunities—not churn events.
Cross-Functional Leadership
- Partner with RMJ Product team to ensure migration blockers are addressed in RMJ roadmap (feature parity, migration utilities, customer-specific integrations)
- Collaborate with Engineering (ActiveBatch/Tidal sustaining teams) to prioritize defect fixes, security patches, and compliance requirements while minimizing investment in legacy platforms
- Work with Customer Success to design migration engagement models: discovery workshops, migration planning, technical validation, go-live support
- Support Sales with migration business cases, competitive positioning
Team Leadership & Mentorship
- Develop Product Owners responsible for backlog management, sprint ceremonies, and delivery execution
- Model product management best practices customer-centric discovery, data-driven prioritization, outcome-based roadmapping, transparent communication
- Build PO capability in migration management customer segmentation, churn risk assessment, migration planning, technical enablement
YOUR EXPERIENCE
Required Experience:
- 5–7 years in product management with demonstrated track record of shipping complex B2B enterprise software
- Legacy product management experience, Sustained platforms while building migration paths to modern architectures
- Customer retention expertise: Prevented churn during platform transitions, positioned migrations as value-add vs. disruption
- Enterprise software domain knowledge: Workload automation, ERP integration, cloud infrastructure, or mission-critical operations software preferred
- Cross-functional leadership: Partnered with Engineering, Sales, CSM, and Support to balance competing priorities and deliver customer outcomes
- Analytical rigor: Used data (renewal rates, support ticket trends, usage telemetry) to inform prioritization and predict churn risk
Preferred Experience:
- 8+ years in product management with portfolio-level accountability for multiple products or customer segments
- Migration strategy execution: Led customer migrations at scale (100+ accounts), developed segmentation models, built migration tooling/playbooks
- Workload automation or IT operations domain. Deep understanding of job scheduling, batch processing, ERP integration, SAP workflows, or cloud orchestration
- Team leadership Hired, developed, and retained Product Owners or junior PMs in distributed/offshore models
If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
THE LEGAL BIT
Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.
Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com
Director, Product Management - ActiveBatch & Tidal employer: Redwood Software
Contact Detail:
Redwood Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Product Management - ActiveBatch & Tidal
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those at Redwood Software. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Redwood's mission and values. Show us how you can contribute to unleashing human potential and driving business transformation.
✨Tip Number 3
Practice your storytelling skills! We love hearing about your past experiences, especially how you've tackled challenges in product management and customer retention.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Director, Product Management - ActiveBatch & Tidal
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director, Product Management role. Highlight your experience in product management and how it aligns with our mission at Redwood Software. We want to see how you can unleash human potential through your skills!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you've maximised customer lifetime value or successfully led migrations. We love seeing the impact you've made in previous roles.
Be Authentic: Let your personality shine through in your application. We value curiosity and respect, so don’t hesitate to share your unique perspective on product management and how you approach challenges. Be yourself, and show us why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at Redwood Software!
How to prepare for a job interview at Redwood Software
✨Know Your Product Inside Out
Before the interview, dive deep into Redwood Software's products, especially ActiveBatch and Tidal. Understand their features, benefits, and how they fit into the broader market. This knowledge will help you articulate your vision for product strategy and customer retention.
✨Showcase Your Cross-Functional Experience
Be ready to discuss specific examples of how you've collaborated with engineering, sales, and customer success teams in previous roles. Highlight your ability to balance competing priorities and deliver outcomes that benefit both the customer and the business.
✨Prepare for Migration Discussions
Since this role involves managing migrations, think about your past experiences with customer migrations. Be prepared to share strategies you've used to prevent churn and position migrations as opportunities for growth rather than disruptions.
✨Demonstrate Analytical Rigor
Bring data-driven insights to the table. Discuss how you've used metrics like renewal rates and support ticket trends to inform your product decisions. Showing that you can leverage analytics to predict churn risk will resonate well with the interviewers.