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- Tasks: Manage transport bookings and provide cost-effective solutions across the UK and Europe.
- Company: Join a fast-paced, customer-focused logistics team with growth opportunities.
- Benefits: Competitive salary, supportive team environment, and skill development.
- Why this job: Perfect for problem-solvers who thrive under pressure and love variety.
- Qualifications: Experience in transport or logistics and strong communication skills required.
- Other info: Hands-on role with potential for career progression in a dynamic industry.
The predicted salary is between 30000 - 42000 £ per year.
We’re recruiting a Transport & Freight Forwarding Coordinator to join a fast-paced, customer-focused logistics team. This role offers variety, responsibility, and the opportunity to take ownership of end-to-end transport planning across the UK and Europe.
You’ll be trusted to manage shipments, liaise with customers and suppliers, and deliver cost-effective transport solutions — even in time-critical situations. If you enjoy problem-solving, working under pressure, and providing excellent service, this could be a great fit.
Key Responsibilities- Manage customer enquiries and transport bookings via phone and email
- Enter, plan, and track shipments using the transport management system
- Provide quotations for UK, EU, and airfreight movements
- Offer alternative transport solutions to meet customer deadlines
- Book and manage suppliers to ensure reliable, cost-effective transport
- Handle urgent situations such as line stoppages and time-critical deliveries
- Communicate clearly with warehouse, operations, and accounts teams
- Keep customers updated on shipment progress and resolve issues proactively
- Close jobs accurately, ensuring PODs and documentation are uploaded
- Ensure jobs are completed correctly prior to invoicing
- Maintain accurate records, system data, and paperwork
- Monitor KPIs and support continuous improvement
- Previous experience in transport, logistics, or freight forwarding
- Essential experience in European transport planning
- Strong communication and customer service skills
- Ability to prioritise, multitask, and remain calm under pressure
- High attention to detail and strong organisational skills
- Confident using IT systems, including MS Office
- A proactive, “can-do” approach and team-focused mindset
- Second language skills are an advantage
- 5 GCSEs (or equivalent), including English and Maths
- CPC qualification desirable but not essential
- A varied and responsible role within a growing logistics operation
- Opportunity to work with UK and European transport networks
- Supportive team environment with hands-on involvement
- Competitive salary and benefits package
- Opportunity to develop skills and progress within the business
Transport & Freight Forwarding Co-ordinator employer: Redwood Search
Contact Detail:
Redwood Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport & Freight Forwarding Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to transport and freight forwarding. Think about your past experiences and how they relate to the role, especially those time-critical situations where you shone under pressure.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've handled urgent situations or provided cost-effective solutions in your previous roles. This will demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Transport & Freight Forwarding Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in transport, logistics, or freight forwarding, and don’t forget to showcase your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Transport & Freight Forwarding Coordinator role. Mention specific examples of how you've managed shipments or handled urgent situations in the past.
Show Off Your Communication Skills: Since this role involves liaising with customers and suppliers, make sure your written application demonstrates your strong communication skills. Keep your language clear and professional, but let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Redwood Search
✨Know Your Stuff
Make sure you brush up on your knowledge of transport and freight forwarding. Familiarise yourself with key terms, processes, and the transport management systems commonly used in the industry. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Since the role involves handling time-critical situations, prepare examples from your past experiences where you've successfully managed urgent issues or provided alternative solutions. This will demonstrate your ability to think on your feet and handle pressure effectively.
✨Communicate Clearly
As communication is key in this role, practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions. This will highlight your strong communication skills and customer service mindset.
✨Be Proactive and Team-Focused
Emphasise your proactive approach and ability to work well within a team. Share instances where you've collaborated with others to achieve a common goal or improved processes. This will align with the company’s values and show that you’re a great fit for their supportive team environment.
