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For Companies At a Glance
- Tasks: Support the sales team by managing customer enquiries and preparing accurate quotations.
- Company: Established organisation known for technical accuracy and quality solutions.
- Benefits: Competitive salary, performance bonus, healthcare plan, and training opportunities.
- Other info: Opportunity to work in a dynamic environment with career growth potential.
- Why this job: Join a detail-driven team and make a real impact in customer support.
- Qualifications: Experience in sales support or customer service with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About the Business
We are recruiting on behalf of a well-established organisation operating within a technical and engineered products environment. The business provides specialist solutions to a broad customer base across the UK and internationally. Known for its focus on technical accuracy, quality, and a consultative approach, the organisation places strong emphasis on understanding customer requirements in detail and delivering tailored, solution-led support rather than high-volume or transactional sales activity.
The Role
We are seeking a Sales Support Executive to join the commercial team, supporting a structured and technically focused sales process. You will work closely with the Technical Sales Manager and internal departments to manage customer enquiries and progress opportunities through to accurate quotation stage. This is an excellent opportunity for someone who enjoys working in a detail-driven, technical environment and takes pride in delivering a responsive and professional customer experience throughout the sales cycle.
Key Responsibilities
- Act as first point of contact for incoming customer enquiries
- Prepare and issue accurate quotations in line with technical requirements and internal processes
- Follow up on quotations to support conversion and progression of opportunities
- Provide administrative and commercial support to the Technical Sales Manager
- Liaise with engineering, operations, and internal teams to obtain technical and pricing information
- Support marketing activity, including campaigns and lead management
- Maintain accurate CRM records and sales documentation
- Attend exhibitions, trade shows, and occasional customer meetings
- Represent the business in a professional and customer-focused manner
Candidate Requirements
- Experience in sales support, internal sales, customer service, or similar role
- Strong communication skills, both written and verbal
- Confident working with both technical and non-technical stakeholders
- Highly organised with excellent attention to detail
- Proactive and solutions-focused approach
- Ability to work independently while contributing to a wider team
- Interest in engineering, manufacturing, or technical products (desirable)
Benefits
- Competitive salary (dependent on experience)
- Performance-related bonus
- Pension scheme
- Healthcare plan, including Company pool vehicle access
- Holiday allowance plus bank holidays
- Training and development opportunities
Sales Support Executive employer: Redwood Search
Contact Detail:
Redwood Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Support Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Understand their technical offerings and think about how you can contribute to their consultative approach. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Don’t just wait for job alerts! Actively apply through our website and tailor your application to highlight your experience in sales support and customer service. Make sure to showcase your attention to detail and proactive approach.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a great way to reiterate your interest in the role and remind them of your skills. Plus, it shows you’re professional and keen on making a lasting impression!
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Support Executive role. Highlight any relevant sales support or customer service experience, and don’t forget to mention your attention to detail and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background aligns with the company’s focus on technical accuracy and customer satisfaction. Keep it professional but let your personality show!
Showcase Your Technical Interest: Since this role involves working in a technical environment, make sure to express your interest in engineering or technical products. Mention any relevant experience or knowledge you have that could help you connect with both technical and non-technical stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Redwood Search
✨Know Your Products
Familiarise yourself with the technical and engineered products the company offers. Understanding the specifics will help you answer questions confidently and show your genuine interest in the role.
✨Master the Sales Process
Brush up on the sales support process, especially how to manage customer enquiries and prepare quotations. Be ready to discuss how you would handle different scenarios and support the Technical Sales Manager effectively.
✨Showcase Your Communication Skills
Since strong communication is key, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with both technical and non-technical stakeholders in past roles.
✨Demonstrate Attention to Detail
Be prepared to discuss how you ensure accuracy in your work. Bring examples of how your attention to detail has positively impacted your previous roles, especially in preparing documentation or managing customer interactions.