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- Tasks: Manage transport bookings and provide cost-effective solutions across the UK and Europe.
- Company: Fast-paced logistics team focused on customer satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for skill development.
- Why this job: Take ownership of transport planning and make a real impact in logistics.
- Qualifications: Experience in transport or logistics, strong communication skills, and attention to detail.
- Other info: Dynamic role with opportunities for career progression.
The predicted salary is between 28800 - 43200 ÂŁ per year.
We're recruiting a Transport & Freight Forwarding Coordinator to join a fastâpaced, customerâfocused logistics team. This role offers variety, responsibility, and the opportunity to take ownership of endâtoâend transport planning across the UK and Europe.
Youâll be trusted to manage shipments, liaise with customers and suppliers, and deliver costâeffective transport solutions â even in timeâcritical situations. If you enjoy problemâsolving, working under pressure, and providing excellent service, this could be a great fit.
Key Responsibilities- Manage customer enquiries and transport bookings via phone and email
- Enter, plan, and track shipments using the transport management system
- Provide quotations for UK, EU, and airfreight movements
- Offer alternative transport solutions to meet customer deadlines
- Book and manage suppliers to ensure reliable, costâeffective transport
- Handle urgent situations such as line stoppages and timeâcritical deliveries
- Communicate clearly with warehouse, operations, and accounts teams
- Keep customers updated on shipment progress and resolve issues proactively
- Close jobs accurately, ensuring PODs and documentation are uploaded
- Ensure jobs are completed correctly prior to invoicing
- Maintain accurate records, system data, and paperwork
- Monitor KPIs and support continuous improvement
- Previous experience in transport, logistics, or freight forwarding
- Essential experience in European transport planning
- Strong communication and customer service skills
- Ability to prioritise, multitask, and remain calm under pressure
- High attention to detail and strong organisational skills
- Confident using IT systems, including MS Office
- A proactive, "canâdo" approach and teamâfocused mindset
- Second language skills are an advantage
- 5 GCSEs (or equivalent), including English and Maths
- CPC qualification desirable but not essential
- A varied and responsible role within a growing logistics operation
- Opportunity to work with UK and European transport networks
- Supportive team environment with handsâon involvement
- Competitive salary and benefits package
- Opportunity to develop skills and progress within the business
Transport & Freight Forwarding Co-Ordinator in Redditch employer: Redwood Search
Contact Detail:
Redwood Search Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Transport & Freight Forwarding Co-Ordinator in Redditch
â¨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their transport solutions and be ready to discuss how your experience aligns with their needs. Show them youâre not just another candidate, but someone who genuinely cares about their success.
â¨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you had to manage urgent situations or tight deadlines in your previous roles. Be ready to share these examples during interviews to demonstrate your ability to thrive under pressure.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Transport & Freight Forwarding Co-Ordinator in Redditch
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in transport, logistics, or freight forwarding, and donât forget to showcase your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youâre the perfect fit for our team. Mention specific examples of how you've managed shipments or handled urgent situations in the past.
Show Off Your Communication Skills: Since this role involves liaising with customers and suppliers, make sure your written application demonstrates your strong communication skills. Keep it clear, concise, and professional â we love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the easiest way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen to join our team!
How to prepare for a job interview at Redwood Search
â¨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of transport and freight forwarding. Familiarise yourself with key terms, processes, and the specific logistics challenges faced in UK and European transport planning. This will show that you're not just interested in the role but also understand the industry.
â¨Showcase Your Problem-Solving Skills
Since the role involves handling time-critical situations, prepare examples from your past experiences where you've successfully resolved urgent issues. Be ready to discuss how you prioritised tasks and maintained calm under pressure, as this will demonstrate your ability to thrive in a fast-paced environment.
â¨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing how you would manage customer enquiries or liaise with suppliers. Consider doing mock interviews with a friend to refine your delivery and ensure you come across as confident and professional.
â¨Ask Insightful Questions
At the end of the interview, donât forget to ask questions! Inquire about the team dynamics, the tools they use for transport management, or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if the company culture aligns with your values.
