At a Glance
- Tasks: Contact customers about outstanding balances and negotiate payment arrangements.
- Company: Join Redwood Collections, a leader in professional debt recovery services.
- Benefits: Competitive salary with uncapped commission and structured training programme.
- Other info: Dynamic team culture focused on talent development and career progression.
- Why this job: Kickstart your career in a supportive environment with real growth opportunities.
- Qualifications: Motivated individuals with strong client service and communication skills.
The predicted salary is between 25000 - 35000 £ per year.
Location: Croydon
Salary: Competitive Basic + Uncapped Commission
Job Type: Full-Time
About Redwood Collections
At Redwood Collections, we specialise in providing professional debt recovery services while maintaining positive relationships between our clients and their customers. Our team is committed to delivering excellent results through effective communication, empathy and commercial awareness. We are passionate about developing talent and supporting career growth. All new starters benefit from The Collections Hub, our structured training and development programme designed to provide the knowledge, skills, and confidence needed to succeed in debt recovery, customer engagement and client relationship management.
The Role
We are looking for a motivated Collections Agent to join our growing team. You will be responsible for contacting customers regarding outstanding balances, negotiating payment arrangements, and helping achieve successful debt recovery outcomes on behalf of our clients. This role offers a fantastic opportunity for career development. Individuals who demonstrate strong client service, commercial awareness, and account management skills may have the opportunity to progress into an Account Management role within the business.
Collections Agent employer: Redwood Collections
Redwood Collections is an exceptional employer located in Croydon, offering a dynamic work environment where professional growth is prioritised. With a strong focus on training through The Collections Hub, employees are equipped with the skills necessary for success in debt recovery and client relationship management. The company fosters a supportive culture that values effective communication and empathy, making it an ideal place for those seeking meaningful and rewarding employment.
