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For Companies At a Glance
- Tasks: Support pre-sales demos and onboard new clients in a tech-savvy role.
- Company: Join a rapidly growing software house based in London with ample progression opportunities.
- Benefits: Enjoy a competitive salary, bonus, and flexible remote work options.
- Why this job: Be part of a dynamic team that values communication and innovation in technology.
- Qualifications: Must have a 2.1 degree in STEM or Law and experience as a Solutions Engineer.
- Other info: Inclusive recruitment process; apply even if this role isn't for you!
The predicted salary is between 32000 - 52000 £ per year.
A unique opportunity for a Solutions Engineer has arisen within a software house based in New York, to support with the technical aspects of pre-sales demonstrations and help with the onboarding of new clients. This newly created role is offered within a rapidly growing, successful software company where progression opportunities are in abundance. This role ideally suits someone who is keen to work in a highly communicative career within the tech space, or a Solution Engineering professional who is looking to continue their career.
Location – London – 3 days in office, 2 days remote
Salary – £40,000 - £65,000 basic + bonus per annum + benefits (upper end would be very experienced, and hands-on)
Requirements for Solutions Engineer:- Experience working as a Solutions Engineer for a SaaS company, or very similar role
- Top academics minimum of a 2.1 bachelors from an internationally renowned University in a STEM or Law or related discipline and at least ABB at A Level
- Strong technical & programming knowledge i.e. JavaScript, Python, Cloud technologies
- Commercial intelligence
- Exhibits exceptional communication and presentation skills, whether in-person or remote
- Shows a keen interest in comprehending customer challenges
- Displays a genuine passion for technology and possesses the capability to quickly learn and comprehend technical information.
- Evaluate customer use cases and their product integration requirements, offering tailored guidance to help customers achieve success efficiently and identifying areas for iterative improvements.
- Develop and maintain comprehensive customer-facing API documentation, reference architectures, and other technical resources to support developers effectively.
- Act as a technical authority on the platform, assisting the sales team in demonstrating the value of integration solutions to convert prospects into customers.
- Create versatile toolkits, APIs, SDKs, and support materials to streamline integration and deliver a more intuitive developer experience.
- Work closely with internal sales and support teams to deliver seamless technical integration experiences.
- Collaborate with Support and Technical Operations teams to coordinate solutions and quickly resolve any technical issues faced by customers.
- Continuously gather and analyse feedback from developers to improve integration workflows, tools, and technical documentation.
- The chance to work in a varied and technically challenging role
- A fast-growing company with a wealth of progression opportunities available
- Joining a company who are well versed in hiring and training
If you would like to apply for this unique Solutions Engineer role, please send your CV to the relevant link!
We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing.
Solutions Engineer - SaaS employer: RedTech Recruitment
Contact Detail:
RedTech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer - SaaS
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as JavaScript and Python. Being able to discuss your experience with these languages during interviews will demonstrate your technical proficiency and readiness for the role.
✨Tip Number 2
Prepare to showcase your communication skills by practising how you would explain complex technical concepts to non-technical stakeholders. This is crucial for a Solutions Engineer, as you'll need to bridge the gap between technology and customer needs.
✨Tip Number 3
Research the company’s products and services thoroughly. Understanding their offerings will allow you to tailor your discussions during interviews and show that you're genuinely interested in helping customers succeed with their solutions.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can help you stand out during the interview process.
We think you need these skills to ace Solutions Engineer - SaaS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Solutions Engineer or in a similar role within the SaaS industry. Emphasise your technical skills, particularly in JavaScript, Python, and cloud technologies, as well as your communication abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of customer challenges. Mention specific examples of how you've successfully supported clients in the past and how you can contribute to the company's success.
Highlight Academic Achievements: Since the role requires strong academic credentials, ensure you mention your degree and any relevant coursework or projects that demonstrate your technical knowledge and problem-solving skills.
Showcase Communication Skills: In your application, provide examples of your exceptional communication and presentation skills. This could include experiences where you effectively conveyed complex technical information to non-technical audiences or led successful pre-sales demonstrations.
How to prepare for a job interview at RedTech Recruitment
✨Showcase Your Technical Skills
As a Solutions Engineer, you'll need to demonstrate your technical knowledge. Be prepared to discuss your experience with programming languages like JavaScript and Python, as well as any cloud technologies you've worked with. Highlight specific projects where you successfully applied these skills.
✨Communicate Clearly and Confidently
Exceptional communication skills are crucial for this role. Practice explaining complex technical concepts in simple terms, as you may need to present solutions to clients who aren't as tech-savvy. Use examples from your past experiences to illustrate your points.
✨Understand Customer Challenges
Demonstrate your ability to empathise with customers by discussing how you've previously identified and addressed their challenges. Show that you have a genuine interest in understanding their needs and how your solutions can help them succeed.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples where you've had to evaluate customer use cases or develop technical resources. Be ready to explain your thought process and the outcomes of your actions.
