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For Companies At a Glance
- Tasks: Support pre-sales demos and onboard new clients in a tech-savvy role.
- Company: Join a rapidly growing software house based in London with great progression opportunities.
- Benefits: Enjoy a competitive salary, bonus, and flexible remote work options.
- Why this job: Be part of a dynamic team that values communication and innovation in technology.
- Qualifications: Must have a 2.1 degree in STEM or Law and experience as a Solutions Engineer.
- Other info: Inclusive recruitment process; apply even if you need adjustments.
The predicted salary is between 32000 - 52000 £ per year.
A unique opportunity for a Solutions Engineer has arisen within a software house based in New York, to support with the technical aspects of pre-sales demonstrations and help with the onboarding of new clients. This newly created role is offered within a rapidly growing, successful software company where progression opportunities are in abundance. This role ideally suits someone who is keen to work in a highly communicative career within the tech space, or a Solution Engineering professional who is looking to continue their career.
Location: London – 3 days in office, 2 days remote
Salary: £40,000 - £65,000 basic + bonus per annum + benefits (upper end would be very experienced, and hands-on)
Requirements for Solutions Engineer:
- Experience working as a Solutions Engineer for a SaaS company, or very similar role
- Top academics minimum of a 2.1 bachelors from an internationally renowned University in a STEM or Law or related discipline and at least ABB at A Level
- Strong technical & programming knowledge i.e. JavaScript, Python, Cloud technologies
- Commercial intelligence
- Exhibits exceptional communication and presentation skills, whether in-person or remote
- Shows a keen interest in comprehending customer challenges
- Displays a genuine passion for technology and possesses the capability to quickly learn and comprehend technical information.
Responsibilities for Solutions Engineer:
- Evaluate customer use cases and their product integration requirements, offering tailored guidance to help customers achieve success efficiently and identifying areas for iterative improvements.
- Develop and maintain comprehensive customer-facing API documentation, reference architectures, and other technical resources to support developers effectively.
- Act as a technical authority on the platform, assisting the sales team in demonstrating the value of integration solutions to convert prospects into customers.
- Create versatile toolkits, APIs, SDKs, and support materials to streamline integration and deliver a more intuitive developer experience.
- Work closely with internal sales and support teams to deliver seamless technical integration experiences.
- Collaborate with Support and Technical Operations teams to coordinate solutions and quickly resolve any technical issues faced by customers.
- Continuously gather and analyse feedback from developers to improve integration workflows, tools, and technical documentation.
What the role offers:
- The chance to work in a varied and technically challenging role
- A fast-growing company with a wealth of progression opportunities available
- Joining a company who are well versed in hiring and training
Applications:
If you would like to apply for this unique Solutions Engineer role, please send your CV to the relevant link! We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing applications@redtech-recruit.com.
Solutions Engineer - SaaS employer: RedTech Recruitment
Contact Detail:
RedTech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer - SaaS
✨Tip Number 1
Familiarise yourself with the latest trends in SaaS solutions and technologies. Being well-versed in current industry standards will not only help you during interviews but also demonstrate your genuine passion for technology.
✨Tip Number 2
Practice your communication and presentation skills. Since this role requires exceptional communication abilities, consider joining local meetups or online forums where you can present technical topics to peers.
✨Tip Number 3
Network with professionals already working in similar roles. Use platforms like LinkedIn to connect with Solutions Engineers and ask for informational interviews to gain insights into their experiences and tips for success.
✨Tip Number 4
Prepare to discuss specific customer challenges you've encountered in previous roles. Be ready to share examples of how you provided tailored solutions, as this will showcase your problem-solving skills and commercial intelligence.
We think you need these skills to ace Solutions Engineer - SaaS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Solutions Engineer or in a similar role. Emphasise your technical skills, particularly in programming languages like JavaScript and Python, as well as any experience with cloud technologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of customer challenges. Mention specific examples of how you've successfully supported clients in the past, especially in pre-sales or onboarding scenarios.
Highlight Communication Skills: Since this role requires exceptional communication and presentation skills, provide examples in your application that demonstrate your ability to convey complex technical information clearly, both in-person and remotely.
Showcase Continuous Learning: Mention any ongoing education or training related to technology and solutions engineering. This could include certifications, online courses, or personal projects that demonstrate your commitment to staying updated in the tech field.
How to prepare for a job interview at RedTech Recruitment
✨Showcase Your Technical Skills
As a Solutions Engineer, you'll need to demonstrate your technical prowess. Be prepared to discuss your experience with programming languages like JavaScript and Python, as well as any cloud technologies you've worked with. Highlight specific projects where you successfully integrated these skills.
✨Communicate Clearly and Confidently
Exceptional communication skills are crucial for this role. Practice explaining complex technical concepts in simple terms, as you may need to present solutions to clients who aren't tech-savvy. Use examples from your past experiences to illustrate your points.
✨Understand Customer Challenges
Demonstrate your ability to empathise with customers by discussing how you've previously identified and addressed their challenges. Prepare to share examples of how you tailored solutions to meet specific client needs, showcasing your problem-solving skills.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world situations. Think about potential customer use cases and how you would approach them. This will show your analytical thinking and readiness to tackle the responsibilities of the role.
