At a Glance
- Tasks: Lead exciting SaaS implementations and help global organisations thrive with AI technology.
- Company: Join a rapidly scaling AI software company transforming enterprise workflows.
- Benefits: Negotiable salary, comprehensive benefits, and excellent career progression opportunities.
- Other info: Dynamic team environment with a focus on innovation and inclusivity.
- Why this job: Make a real impact by managing complex projects and working with cutting-edge AI solutions.
- Qualifications: Experience in SaaS implementation and strong project management skills required.
The predicted salary is between 69750 - 85250 £ per year.
A fantastic opportunity for an experienced SaaS Implementation Specialist to join a rapidly scaling AI software company that is transforming how global organisations manage complex workflows, processes and documentation. Following significant investment and continued international growth, the company is expanding its implementation function and is looking for an experienced professional to manage multiple enterprise customer implementations. You will work closely with customers from initial discovery and configuration through to training and successful adoption, translating complex requirements into effective and scalable software solutions.
Location: London, 3 days a week on-site
Salary: Negotiable depending on experience + comprehensive benefits
Requirements for SaaS Implementation Specialist:
- Strong commercial experience working in SaaS implementation, software implementation, technical onboarding, professional services or a closely related customer-facing delivery role
- Exceptional academic background, with a 2.1 or 1st class degree from a leading international university and at least AAB at A Level
- Experience managing multiple customer implementations or onboarding projects concurrently
- Strong experience gathering customer requirements through discovery and scoping sessions and translating these into effective software configurations
- Strong project management skills with the ability to manage timelines, milestones, dependencies and customer expectations
- Excellent communication and presentation skills, including experience delivering customer training and explaining complex software functionality clearly
- Confidence working directly with enterprise customers and advising them on implementation best practices
- Ability to understand individual customer requirements while recommending scalable solutions that avoid unnecessary complexity
- Strong problem-solving skills with the ability to identify implementation risks, dependencies and potential issues early
- Enthusiasm for emerging AI technologies and their real-world applications, and you should be confident writing prompts to use modern AI tools like Claude and ChatGPT
- Strong attention to detail with excellent organisational skills
Responsibilities for SaaS Implementation Specialist:
- Take ownership of customer implementations from initial handover through to successful adoption and independent use of the platform
- Lead customer discovery and scoping sessions to understand business objectives, existing processes, workflows, user requirements and implementation priorities
- Translate customer requirements into clear and scalable platform configurations using established implementation standards and best practices
- Manage a portfolio of concurrent implementations against agreed timelines, milestones and delivery objectives
- Maintain accurate implementation plans, customer records and handover documentation
- Work closely with Customer Success and other internal teams to ensure a smooth implementation and handover process
- Deliver platform training to customer user groups, adapting your approach for different roles and levels of technical confidence
- Clearly explain platform functionality, configuration options, limitations and technical considerations to customers
- Guide customers towards implementation best practices and recommend solutions that deliver long-term value without creating unnecessary complexity
- Identify implementation risks, dependencies and gaps early, providing clear recommendations for resolution
- Develop in-depth knowledge of the AI platform, its configuration options and its application across complex enterprise workflows
- Contribute to the continued development and improvement of implementation processes, standards and best practices
What the role offers:
- Join a rapidly growing AI software company working at the forefront of enterprise AI technology
- Take ownership of complex SaaS implementations for major organisations operating internationally
- Excellent opportunities for career progression within a rapidly expanding global team
Applications:
If you would like to apply for this SaaS Implementation Specialist role, please send your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing applications@redtech-recruit.com.
SaaS Implementation Specialist in London employer: RedTech Recruitment
Join a dynamic and innovative defence AI firm in Saffron Walden, where you will play a crucial role in shaping the company culture and driving impactful HR practices. With a strong emphasis on collaboration and employee growth, this fast-paced environment offers unique opportunities for professional development and the chance to make a meaningful contribution to the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land SaaS Implementation Specialist in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at RedTech Recruitment or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to RedTech Recruitment.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like RedTech Recruitment.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like RedTech Recruitment that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace SaaS Implementation Specialist in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at RedTech Recruitment.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at RedTech Recruitment and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at RedTech Recruitment
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If RedTech Recruitment uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
