At a Glance
- Tasks: Lead complex SaaS implementations for global enterprise clients and ensure successful project delivery.
- Company: Join a disruptive AI software company at the forefront of innovation.
- Benefits: Competitive salary, comprehensive benefits, and hybrid working model.
- Other info: Opportunity to mentor teams and contribute to best practices in a dynamic environment.
- Why this job: Shape enterprise implementation capabilities in a fast-growing, high-impact role.
- Qualifications: Extensive SaaS implementation experience and strong stakeholder management skills.
The predicted salary is between 36000 - 60000 € per year.
An exciting opportunity for a Senior or Lead Enterprise Implementation Specialist to join a market-leading, disruptive AI software company, delivering complex SaaS implementations to global enterprise customers. This is a high-impact, client-facing role focused on leading end-to-end implementations for some of the organisation’s most strategic accounts. You will work closely with Solutions, Engineering, Product, and Support teams to ensure successful deployment, adoption, and long-term value realisation across large-scale enterprise environments. This role offers the opportunity to operate at a senior level within a fast-growing AI company, with scope to mentor existing teams and potentially build out a dedicated enterprise implementation function.
Location: London (Cambridge or New York also considered) – hybrid working model
Salary: Competitive + comprehensive benefits package
Requirements:
- Extensive experience delivering SaaS implementations within large enterprise environments
- Proven track record of leading complex, end-to-end implementation projects for strategic customers
- Strong stakeholder management skills across technical and business audiences
- Experience working cross-functionally with Engineering, Product, Solutions, and Support teams
- Ability to manage multiple enterprise engagements simultaneously
- Commercial awareness with an understanding of customer success, retention, and expansion
- Excellent communication and presentation skills
Responsibilities:
- Lead end-to-end implementation projects for strategic enterprise customers
- Act as the primary point of ownership from onboarding through to successful go-live
- Collaborate closely with internal teams, including Support, Solutions, Engineering, and Product, to deliver effective solutions
- Identify and mitigate implementation risks to ensure timely and successful project delivery
- Provide strategic guidance to customers to maximise platform adoption and value
- Mentor existing team members and contribute to the development of best practice implementation frameworks
- Support the potential build-out of a dedicated enterprise implementation function as the business scales
What this offers:
- Working for an industry-leading AI software company operating at the forefront of innovation
- A senior, high-visibility role working with strategic global enterprise clients
- The opportunity to shape and scale enterprise implementation capability within a high-growth organisation
- A competitive salary and benefits package aligned to senior-level impact
If you are an experienced enterprise SaaS implementation specialist looking to operate at a senior level within a fast-scaling AI organisation, we would love to hear from you. Please send an up-to-date CV via the relevant link.
We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing.
Lead Enterprise Implementation Specialist in London employer: RedTech Recruitment
Join a pioneering AI software company in London, where innovation meets opportunity. As a Lead Enterprise Implementation Specialist, you'll thrive in a dynamic work culture that values collaboration and mentorship, while enjoying a competitive salary and comprehensive benefits package. With a focus on employee growth and the chance to shape enterprise implementation strategies, this role offers a unique platform for impactful contributions within a fast-growing organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Enterprise Implementation Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they operate. We want you to walk in feeling confident and ready to showcase how your skills align with their needs, especially in SaaS implementations.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with leading complex projects and managing stakeholders. We suggest rehearsing answers to common interview questions so you can articulate your value clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show your genuine interest in the role.
We think you need these skills to ace Lead Enterprise Implementation Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lead Enterprise Implementation Specialist role. Highlight your experience with SaaS implementations and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Showcase Your Stakeholder Management Skills:In your application, emphasise your ability to manage stakeholders across technical and business audiences. We love seeing examples of how you've successfully navigated complex relationships in previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at RedTech Recruitment
✨Know Your SaaS Inside Out
Make sure you have a solid understanding of SaaS implementations, especially in large enterprise environments. Brush up on your knowledge of the specific software the company uses and be ready to discuss how you've successfully led similar projects in the past.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in managing stakeholders across technical and business audiences. Be ready to discuss how you’ve navigated complex relationships and ensured successful communication throughout the implementation process.
✨Demonstrate Cross-Functional Collaboration
Since this role involves working closely with various teams, think of instances where you’ve collaborated with Engineering, Product, Solutions, or Support teams. Share specific examples of how you’ve contributed to successful project outcomes through teamwork.
✨Prepare for Strategic Guidance Questions
Expect questions about how you would provide strategic guidance to customers for maximising platform adoption. Think about your approach to identifying risks and ensuring timely delivery, and be prepared to share your strategies for customer success and retention.
