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- Tasks: Support customers with cutting-edge machine learning technology and manage implementations.
- Company: Join a market-leading, disruptive software company in London.
- Benefits: Negotiable salary, comprehensive benefits, excellent training, and career progression.
- Why this job: Work with industry leaders and make a real impact in tech support.
- Qualifications: 2.1 degree in STEM, client-facing skills, and basic scripting knowledge preferred.
- Other info: Dynamic environment with opportunities for growth and autonomy.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity for a talented graduate or experienced implementation or support engineering professional to join a market-leading, disruptive software company in London as an Implementation Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects.
You’ll have the chance to work alongside some of the brightest minds in the industry, gaining hands-on experience while supporting customers with the implementation of technology that is at the forefront of innovation. This role would ideally suit anyone with strong client-facing skills and strong technical acumen.
Location: Central London– 3 days in office / 2 days remote
Salary: Negotiable per annum + comprehensive benefits
Requirements for Implementation Engineer – Graduate Considered:
- A minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline and at least ABB at A-Level or equivalent UCAS points
- Basic scripting knowledge in Python or Bash beneficial
- You really care about the customer experience and have experience to prove this (can be from summer job, internship etc).
- A motivated self-starter with a problem-solving attitude
- Strong aptitude for picking up technologies
- Ability to work with autonomy and as part of a team
- Great communication skills with fluent spoken and written English
- You are keen to work in a client-facing technical role (opposed to taking the R&D route)
- Must be available to start before end of March 2025, so may not be suitable for those who haven’t yet graduated
Responsibilities for Implementation Engineer:
- You will initially be fully trained on the machine learning platform to understand the intricacies of the product
- You will then act as the main point of contact and liaise with customers and internal teams (predominantly the tech team)
- Manage customer implementations and support issues
- Basic troubleshooting, and escalation of issues to the tech team
- Give an excellent customer experience throughout the process
What this offers:
- Working for an industry-leading software company who has a fantastic track record of successfully hiring and training graduates
- An exciting opportunity to forge a career in Implementation & Technical Support Engineering for a fantastic fast-growing company
- A good remuneration and benefits package
Applications:
Please send an up-to-date CV via the relevant link. Please ensure when applying that your degree classification/GPA and your A Level grades (or equivalent) are on your CV.
We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing applications@redtech-recruit.com.
Implementation Engineer - Graduate Considered in London employer: RedTech Recruitment
Contact Detail:
RedTech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Engineer - Graduate Considered in London
✨Tip Number 1
Network like a pro! Reach out to alumni from your university or professionals in the industry on LinkedIn. A friendly chat can lead to valuable insights and even job referrals.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to implementation engineering. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past roles or projects. This will highlight your technical acumen and client-facing abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Implementation Engineer - Graduate Considered in London
Some tips for your application 🫡
Craft a Stellar CV: Make sure your CV is up-to-date and highlights your degree classification and A-Level grades. We want to see your academic achievements, so don’t hold back!
Show Off Your Skills: If you've got any scripting knowledge in Python or Bash, make it known! We love seeing candidates who can demonstrate their technical acumen and problem-solving skills.
Customer Experience Matters: We care about the customer experience, so if you have any relevant experience from internships or summer jobs, be sure to include that. It shows us you’re ready for a client-facing role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We can’t wait to hear from you!
How to prepare for a job interview at RedTech Recruitment
✨Know Your Tech
Brush up on your knowledge of machine learning and the technologies mentioned in the job description. Familiarise yourself with basic scripting in Python or Bash, as this will show your technical acumen and readiness for the role.
✨Customer Experience Matters
Prepare examples from your past experiences that highlight your commitment to customer satisfaction. Whether it's from an internship or a summer job, be ready to discuss how you’ve gone above and beyond to ensure a great customer experience.
✨Practice Your Communication Skills
Since this role is client-facing, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family to refine your communication style and ensure you can convey technical information effectively.
✨Show Your Problem-Solving Skills
Think of specific instances where you've tackled challenges or solved problems, especially in a technical context. Be prepared to discuss your thought process and how you approached these situations, as this will demonstrate your proactive attitude and ability to work autonomously.
