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For Companies At a Glance
- Tasks: Support customers with cutting-edge machine learning technology and troubleshoot issues.
- Company: Join a disruptive software company in London known for innovation and growth.
- Benefits: Enjoy a competitive salary, healthcare, pension, and flexible remote work options.
- Why this job: Gain hands-on experience in a dynamic environment while working with industry experts.
- Qualifications: Top academics in STEM, customer-facing experience, and basic scripting knowledge preferred.
- Other info: Applications welcome from graduates; diversity is valued at RedTech Recruitment.
The predicted salary is between 24000 - 42000 £ per year.
Overview
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SecsintheCity is the UK\\\’s only specialist job site for Personal Assistants, Executive Assistants, Secretaries, Office Managers, Receptionists, Administrators and other business support professionals. SecsintheCity advertises the latest business support jobs in finance, legal, media, fashion, marketing and more, plus Private PA roles with high profile individuals.
Responsibilities
- Use our extensive database to search candidates
- Filter applications with screening questions
Additional Information
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Earlier in 2025, SecsintheCity surveyed over 1,200 Executive Assistants, Personal Assistants and other business support professionals to get the inside exclusive on salaries, bonuses and employee expectations. Despite financial pressure on employers in 2025, 65% of our audience received a pay rise this annum, with Private PAs topping the pay charts for the fourth year running. Discover whether you\\\’re due a pay rise, watch our latest insights.
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Contact Detail:
RedTech Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Graduate Considered
✨Tip Number 1
Familiarise yourself with the latest trends in machine learning and technical support. This will not only help you understand the company's products better but also show your genuine interest during any interviews or discussions.
✨Tip Number 2
Practice your problem-solving skills by working on real-world scenarios or case studies related to technical support. This will prepare you for the types of issues you might encounter in the role and demonstrate your proactive approach.
✨Tip Number 3
Network with current or former employees of the company through platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your application process.
✨Tip Number 4
Brush up on your communication skills, especially in a customer-facing context. Role-play common support scenarios with friends or family to enhance your ability to convey technical information clearly and effectively.
We think you need these skills to ace Technical Support Engineer - Graduate Considered
Some tips for your application 🫡
Highlight Your Academic Achievements: Make sure to clearly state your degree classification and A-Level grades on your CV. This is crucial as the company is looking for top academics, so don't forget to showcase your achievements.
Demonstrate Relevant Experience: Include any commercial experience that showcases your customer-facing skills. This could be from internships or summer jobs where you had to communicate effectively with clients or customers.
Showcase Technical Skills: If you have basic scripting knowledge in Python or Bash, make sure to mention it in your application. Highlight any relevant projects or experiences that demonstrate your technical aptitude.
Craft a Strong Cover Letter: Write a tailored cover letter that expresses your enthusiasm for the role and the company. Explain why you're a motivated self-starter with a problem-solving attitude, and how you can contribute to their team.
How to prepare for a job interview at RedTech Recruitment Ltd
✨Showcase Your Academic Achievements
Make sure to highlight your academic qualifications, especially your 2.1 degree and A-Level grades. This is crucial as the company values top academics, so be prepared to discuss how your studies have equipped you for this role.
✨Demonstrate Customer-Facing Skills
Since this role involves a lot of communication with customers, share examples from your past experiences where you've successfully handled customer interactions. This could be from internships or part-time jobs, so think of specific situations that showcase your excellent communication skills.
✨Prepare for Technical Questions
Brush up on your basic scripting knowledge in Python or Bash, as this could come up during the interview. Be ready to discuss any relevant projects or experiences where you've applied these skills, even if they were part of your studies.
✨Exhibit Problem-Solving Attitude
The company is looking for motivated self-starters with a problem-solving mindset. Prepare to discuss challenges you've faced in previous roles or academic projects and how you approached solving them. This will demonstrate your ability to think critically and work autonomously.
