Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and maintain ICT networks in schools, ensuring smooth operations and support.
- Company: Join Redsquid, a tech innovator dedicated to enhancing education through technology.
- Benefits: Enjoy a competitive salary, 24 days annual leave, and a birthday day off.
- Why this job: Make a real difference in education while developing your IT skills in a supportive environment.
- Qualifications: Experience in 1st/2nd line IT support, especially in the education sector.
- Other info: Opportunity for personal and technical growth in a dynamic team.
The predicted salary is between 30000 - 40000 £ per year.
Location: London, Greenwich
Reports to: Team Leader
Hours of Work: Full Time, On-Site, Monday to Friday, 8:00am - 4:00pm
Salary: £35,000 - £40,000
Annual Leave: 24 Days + Birthday Day Off
At Redsquid, we are all about making a difference to our customers with the use of technology. We are an innovative provider of IoT, voice & data, cyber, IT, cloud and technology services. Our mission is to make our customers more productive, efficient and leaner, with scalable solutions that position them for success. We work with passion, innovation and integrity, as a team. These are the cornerstones of our approach and our culture; we are purpose-led, and we recruit exceptional people who share our values.
We are looking for a motivated individual with experience in 1st/2nd line IT support services, with experience in the education sector. This mobile role will entail carrying out weekly scheduled on-site maintenance visits to a range of schools and remotely responding to any relevant tickets raised via our service desk. You will be supported by an experienced team with opportunities to develop, learn and progress both technically and personally.
Job Purpose: As IT Manager, you will be responsible for the effective management, installation, maintenance, and security of the schools' ICT network, encompassing both curriculum and administrative systems. This includes overseeing all hardware and software infrastructure to ensure reliability and performance. You will work closely with the Senior Management Team to shape the schools' IT strategy, plan and deliver projects, and drive improvements. Your role is critical in maintaining a secure, stable, and optimised ICT environment that supports high-quality teaching and learning.
Roles and Responsibilities:
- To monitor and respond to tickets which are logged via the service desk. Where needed, escalate the tickets for further support and advice.
- Take ownership of issues by carrying out problem analysis to implement permanent fixes to restore service as soon as possible.
- Innovation and development of the IT provision by using new and emerging technologies.
- Installation of new computers, printers, and additional hardware.
- Ensuring classroom hardware is maintained and ready to be used, including audio-visual projectors and interactive screens.
- Maintenance of staff devices, ensuring both software and hardware are working to ensure lessons can be delivered.
- Maintenance of student devices, requiring termly checks on the laptops, trolleys, and ICT suites to ensure they fully function for students to use.
- Ensure new and existing accounts are working within the schools' local domain and third-party cloud solutions.
- Be able to re-image any device using the schools' reimaging solution.
- To support the staff in training which will help their knowledge and use of IT within the school.
- To act accordingly and respond quickly to any abuse to the IT infrastructure.
Essential technical knowledge and experience:
- Previous 1st/2nd line support role within the Education Sector.
- Google and Microsoft 365 (Supporting Teams, User Account Provisioning, Teams, SharePoint).
- Windows Server (Hyper-V, Active Directory, DNS, DHCP, Group Policy).
- Windows 11 and application troubleshooting.
- Basic understanding of networking.
Desirable technical knowledge and experience:
- Microsoft 365 certification foundation or higher.
- ITIL foundation or higher.
Personal qualities:
- Excellent time management and punctuality.
- Excellent communication skills, both written and verbal.
- Personal motivation and enthusiasm to learn and progress.
- Ability to work proactively.
- Good planning and organisational skills.
IT Manager (Education) in London employer: Redsquid
Contact Detail:
Redsquid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager (Education) in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the education sector. Attend local tech meetups or education conferences in London. You never know who might have a lead on that perfect IT Manager role!
✨Tip Number 2
Show off your skills! If you’ve got experience in 1st/2nd line support, make sure to highlight specific projects or challenges you’ve tackled. Use real examples to demonstrate how you’ve made a difference in previous roles.
✨Tip Number 3
Don’t just apply blindly! Tailor your application to each job. Research Redsquid and their mission, then align your skills and experiences with what they’re looking for. This shows you’re genuinely interested and not just sending out generic applications.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team at Redsquid. Let’s get you that IT Manager position!
We think you need these skills to ace IT Manager (Education) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience in 1st/2nd line support, especially within the education sector. We want to see how your skills align with our mission to enhance productivity and efficiency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for technology and education. Share specific examples of how you've made a difference in previous roles, and let us know why you're excited about joining our team.
Showcase Your Technical Skills: Be sure to highlight your technical expertise, especially with Google and Microsoft 365, Windows Server, and networking basics. We’re looking for someone who can hit the ground running, so make those skills pop!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Redsquid
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Google and Microsoft 365, as well as Windows Server. Be ready to discuss your experience with 1st/2nd line support in the education sector, and think of specific examples where you've solved problems or improved systems.
✨Show Your Passion for Education
Since this role is in the education sector, it’s crucial to express your enthusiasm for using technology to enhance learning. Share any experiences where you've made a difference in a school environment or helped teachers and students use tech effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific IT issues or challenges in a school setting. Think about past situations where you had to troubleshoot quickly or implement new technologies, and be ready to explain your thought process.
✨Demonstrate Your Team Spirit
Redsquid values teamwork, so be prepared to talk about how you collaborate with others. Share examples of how you've worked with colleagues to achieve common goals, especially in a tech-related context, and highlight your communication skills.