Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive digital transformation for clients by creating and presenting technology roadmaps.
- Company: Join Redsquid, a leading provider of innovative tech solutions.
- Benefits: Enjoy 24 days annual leave, private health insurance, and professional growth opportunities.
- Why this job: Be a changemaker in a collaborative environment with exciting challenges.
- Qualifications: 5 years experience in IT sales and customer success, strong interpersonal skills required.
- Other info: Work with a dynamic team and make a real impact on clients' businesses.
The predicted salary is between 48000 - 72000 £ per year.
We are looking for a passionate, enthusiastic individual, with a strong track record in selling IT and Security services to Medium and Large Enterprise clients, to join us as we continue our exciting growth journey.
The ideal candidate will have a passion for technology and a drive to provide an excellent client experience. Focusing on building strong strategic relationships while driving our customers through the Digital Transformation, you will act as a trusted advisor for our clients and build and present detailed technology roadmaps. These will be presented at face-to-face meetings as monthly and quarterly QBR’s. You will act as a go-to person for our customers and assist them in a way that ensures we achieve a high NPS score. Working closely with the technical team and Solutions Specialist, you will help in finding commercial opportunities within the base, collecting and acting on client feedback and improve the customer experience.
Duties & Responsibilities
- Achieve and exceed associated sales growth targets
- Conduct QBR’s with clients
- Face to face meetings with clients
- Creating detailed technology roadmaps with commercials
- Presenting roadmaps and proposals
- Communicating technology and company changes to clients
- Collecting and acting on client feedback
- Staying up to date with industry trends, new products and services, and technological developments.
- Improving customer experience by proactively working on our internal operations
- Working with the technical team and solution specialists to give up-to-date and accurate technical advice to clients.
Skills, Qualifications & Experience required as an IT Account Director
- Strong interpersonal skills
- Experience in presenting and negotiating with C-level
- Build strong relationships and rapport with clients of medium and large size businesses across multiple sectors
- Works well to achieve KPI’s and business objectives
- Ability to have technical or difficult conversations with clients in a positive and simple way
- Able to understand a client’s business goals and translate this into actionable technology roadmaps, that will make a difference to their business
- Technical understanding of core products
- Strong track record in exceeding sales targets across IT support, IT services and security
- A valid driver’s license and own car
- Antivirus, Windows Server, Microsoft 365
- Security solutions and concepts (antispam, EDR, MFA, security reviews)
- 5 years experience working at an MSP or similar
- 5 years experience in customer success
Be a Changemaker: Play a vital role in shaping Redsquid’s future through innovative UC solutions.
Collaborative Environment: Work alongside a dynamic, forward-thinking team that values your ideas and expertise.
Professional Growth: Access opportunities to expand your skillset and thrive in a role with real impact.
Exciting Challenges: Lead UC initiatives through a transformative acquisition journey that positions Redsquid as an industry leader.
We value our employees and are committed to providing them with a workplace which is both safe and secure. Likewise we create an environment where every employee is treated fairly, with respect and importantly equal opportunities for all.
Read more about our employee commitment on our careers page, and find some of our benefits here: 24 days annual leave entitlement (Increase on years’ service up to 30), Additional day off for your Birthday, Buy/sell back holiday scheme, Private Health Insurance with discounted perks (such as gym membership, cinema tickets, flight and hotels), Eye care contribution.
Apply now for success do you want to join the Redsquid team as an IT Account Director? At Redsquid we are all about making a difference to our customers with the use of technology. An innovative provider of solutions within IoT, Cyber Security, ICT, Data Connectivity and Voice solutions. We are here to improve our customer’s businesses as well as their operations. Therefore with the use of technology we make them more efficient, increase productivity and reduce costs. Join our team and help us fulfil this mission by providing outstanding solutions and exceptional service to our customers!
IT Account Director in Borehamwood employer: Redsquid Communications
Contact Detail:
Redsquid Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Account Director in Borehamwood
✨Tip Number 1
Network like a pro! Attend industry events, meetups, and conferences where you can connect with potential employers and other professionals. Don’t be shy; introduce yourself and share your passion for technology!
✨Tip Number 2
Prepare for those face-to-face meetings! Research the company and its clients thoroughly. Bring along tailored technology roadmaps that showcase how you can help them achieve their business goals.
✨Tip Number 3
Follow up after interviews or meetings. A simple thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Redsquid!
We think you need these skills to ace IT Account Director in Borehamwood
Some tips for your application 🫡
Show Your Passion for Technology: When writing your application, let your enthusiasm for technology shine through! We want to see how your passion aligns with our mission to improve customer operations using innovative solutions.
Tailor Your Experience: Make sure to highlight your relevant experience in selling IT and Security services. We’re looking for a strong track record, so don’t be shy about showcasing your achievements and how they relate to the role!
Be Client-Focused: Since this role is all about building strong relationships with clients, emphasise your ability to understand their business goals. Share examples of how you've successfully translated client needs into actionable technology roadmaps.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Redsquid Communications
✨Know Your Tech Inside Out
As an IT Account Director, you need to be well-versed in the latest technology trends and solutions. Brush up on key products like Microsoft 365, security concepts, and how they can benefit medium and large enterprises. This knowledge will help you confidently answer technical questions and demonstrate your expertise.
✨Master the Art of Relationship Building
Since this role focuses on building strong strategic relationships, practice your interpersonal skills. Think about how you can connect with clients on a personal level and show genuine interest in their business goals. Prepare examples of how you've successfully built rapport in past roles.
✨Prepare for QBR Presentations
You'll be conducting Quarterly Business Reviews (QBRs), so it's crucial to prepare detailed technology roadmaps. Create mock presentations to practice articulating complex information clearly and concisely. This will not only boost your confidence but also showcase your ability to communicate effectively with C-level executives.
✨Showcase Your Customer Success Mindset
Highlight your experience in customer success during the interview. Be ready to discuss how you've collected and acted on client feedback in the past. Share specific examples of how you've improved customer experiences and achieved high NPS scores, as this aligns perfectly with the company's goals.
