Medical Device Support Representative
Medical Device Support Representative

Medical Device Support Representative

Northam Full-Time 28000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support medical staff with device management and training at Southampton General Hospital.
  • Company: Join a leading healthcare provider dedicated to improving patient care through innovative medical devices.
  • Benefits: Enjoy a competitive salary, bonuses, pension, healthcare, life assurance, and 33 holidays.
  • Why this job: Make a real impact in healthcare while gaining valuable experience and career progression.
  • Qualifications: Ideal for those with healthcare experience or interest, including medics, graduates, and healthcare assistants.
  • Other info: Full training provided; perfect for those seeking an exciting new opportunity.

The predicted salary is between 28000 - 30000 £ per year.

Based at the Southampton General Hospital, the Medical Device Support Specialist will take on a customer support role supporting nurses, doctors and surgeons with the ultimate responsibility for the on-site support of a range of medical devices.

Responsibilities include:

  • The day-to-day management and support of various medical devices.
  • Provide client support in clinical areas to promote equipment functionality and use, enabling staff to concentrate on clinical care of patients.
  • Training and education of clients on devices and/or services in client locations as determined by the facility requirements.

The successful candidate for the role of Medical Device Support Specialist will ideally have experience of working in a healthcare environment either from within the NHS, private hospitals or the armed forces including REME, RAF, NAVY. Any experience in medical procedures would be an advantage as would working with medical devices or sterile services. This role will suit a medic, graduate, health care assistant, theatre assistant/nurse, scrub nurse or medical sales person etc. that is looking for a new exciting opportunity with great progression.

The package includes:

  • £28,000-£30,000
  • Bonus
  • Pension
  • Healthcare
  • Life Assurance
  • 33 Holidays
  • Benefits Scheme
  • Full Training - Market Leading

Medical Device Support Representative employer: Redshore

At our company, we pride ourselves on being an exceptional employer, particularly for the Medical Device Support Representative role based at Southampton General Hospital. We offer a supportive work culture that prioritises employee growth through comprehensive training and development opportunities, alongside a competitive benefits package including a generous salary, bonus structure, pension, and healthcare. Join us to make a meaningful impact in the healthcare sector while enjoying a fulfilling career in a dynamic and rewarding environment.
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Contact Detail:

Redshore Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Medical Device Support Representative

✨Tip Number 1

Familiarise yourself with the specific medical devices you'll be supporting. Research their functionalities and common issues to demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the healthcare sector, especially those who work with medical devices. Attend relevant events or join online forums to gain insights and make connections that could help you land the job.

✨Tip Number 3

Highlight any hands-on experience you have with medical devices or in clinical settings. Be prepared to discuss specific scenarios where you've provided support or training to staff.

✨Tip Number 4

Prepare for potential role-play scenarios during the interview, where you may need to demonstrate how you would handle a support situation with medical staff. This will showcase your problem-solving skills and ability to communicate effectively.

We think you need these skills to ace Medical Device Support Representative

Customer Support Skills
Knowledge of Medical Devices
Clinical Knowledge
Training and Education Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Ability to Work in a Team
Adaptability
Technical Aptitude
Time Management
Empathy and Compassion
Understanding of Healthcare Regulations
Experience in a Healthcare Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in healthcare, particularly any roles involving medical devices or support. Use specific examples to demonstrate your skills and how they relate to the responsibilities of the Medical Device Support Representative.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting healthcare professionals and your understanding of medical devices. Mention any relevant training or education, and explain why you are excited about this opportunity at Southampton General Hospital.

Highlight Relevant Experience: In your application, emphasise any previous roles within the NHS, private hospitals, or military service that have equipped you with the necessary skills for this position. Be specific about your contributions and achievements in those roles.

Showcase Your Communication Skills: Since the role involves training and supporting clinical staff, it's important to demonstrate your communication skills. Provide examples of how you've effectively communicated complex information in past roles, whether through training sessions or direct support.

How to prepare for a job interview at Redshore

✨Know Your Medical Devices

Familiarise yourself with the specific medical devices you'll be supporting. Understand their functionalities, common issues, and how they impact patient care. This knowledge will help you answer questions confidently and demonstrate your expertise.

✨Highlight Relevant Experience

Be prepared to discuss your previous experience in healthcare settings, especially if you've worked with medical devices or in clinical support roles. Share specific examples of how you've contributed to patient care or supported medical staff.

✨Demonstrate Communication Skills

As a Medical Device Support Representative, effective communication is key. Practice explaining complex concepts in simple terms, as you'll need to train and support medical staff. Show that you can adapt your communication style to different audiences.

✨Prepare Questions for the Interviewers

Show your interest in the role by preparing thoughtful questions about the company, team dynamics, and training opportunities. This not only demonstrates your enthusiasm but also helps you assess if the role is the right fit for you.

Medical Device Support Representative
Redshore
R
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